Startups see their AI bills shrink as global LLM price war escalatesOverall, the price of API access to closed models has come down by 65%-90% over the last 12 months, which is helping startups like InVideo,...
08 Aug, 2024, 06.01 AM IST
GenAI large language models need to go local in India, say tech entrepreneursIndian entrepreneurs said that the country needs to leverage the large amounts of data being generated by companies and government bodies t...
12 Dec, 2023, 11.52 AM IST
Jio Haptik launches Gen AI-powered customer experience platform ContaktThe company said Contakt empowers customers with self-serve options and automation of routine tasks, and improves agent productivity with C...
06 Dec, 2023, 11.00 AM IST
Now that WhatsApp means business, SMEs hurtingSeveral are now scouting for alternative avenues to connect with customers directly, as the Meta-owned company presses ahead with furtherin...
31 May, 2023, 06.00 AM IST
WhatsApp emerging as a direct marketing channel for brands: Haptik reportThe report, titled ‘The State of WhatsApp Marketing 2023’, highlighted that 72% of the consumers that were a part of a survey said they onl...
09 Dec, 2022, 02.20 PM IST
CASHe partners with Jio Haptik to launch automated instant credit disbursals on WhatsAppHaptik’s advanced Conversational Commerce capabilities and CASHe’s AI-powered bot that matches the user’s inputs and automatically facilita...
29 Nov, 2022, 05.33 PM IST
Jio-owned Haptik now facilitates food delivery in trainsHaptik helps brands acquire, convert, and engage users with AI-driven, personalised, conversational experiences across 20 channels and 100+...
24 Aug, 2022, 11.18 AM IST
Is WhatsApp killing SMS, email, IVRs, and other customer communication channels?22 Mar, 2022, 12.25 PM IST
Chatbot providers upbeat on WhatsApp's ecommerce potentialAfter JioMart said its customers could now fill their shopping baskets within WhatsApp and pay either via JioMart or in cash when receiving...
10 Dec, 2021, 06.00 AM IST
Jio Platforms’ Haptik launches app to allow SMBs to grow their businesses on WhatsAppInterakt is Haptik’s first product for the SMB and MSME economy, estimated to be over 50 million businesses strong. Businesses will get a d...
12 Oct, 2021, 11.28 AM IST
Jio Platforms' Haptik claims 300% yoy growth, bullish on Whatsapp e-commerceHaptik makes AI-based chatbots for resolving customer issues. Its customer base includes Oyo Room, Ola cab, Pepperfy, etc.
10 Oct, 2021, 05.18 PM IST
Jio Haptik announces partnership with ZendeskHaptik will act as the frontline of customer service to automate answering routine queries and improve first-response time for businesses t...
08 Mar, 2021, 12.16 PM IST
Reliance on board as limited partner in Kalaari Capital’s 4th fundKalaari Capital is “honoured to have RIL as an anchor LP or limited partner in its recent fund”, founder Vani Kola says in an email to star...
04 Mar, 2021, 06.11 AM IST
JioMart's entry into multiple categories may trigger a wave of consolidation talkET reported earlier that a significant uptick in mergers and acquisitions is anticipated in India’s startup ecosystem over the next three t...
17 Jul, 2020, 10.37 AM IST
Reliance-backed Haptik acquires Buzzo.aiThe company has processed over two billion interactions and works with brands like Samsung, Coca-Cola and HDFC, among others.
24 Sep, 2019, 03.15 PM IST
Reliance-backed Haptik acquires conversational commerce platform Buzzo.aiBuzzo.ai joins Reliance Jio-backed Haptik to address the $80 billion voice commerce market for enterprises globally
24 Sep, 2019, 12.29 PM IST
Rel Jio digital buys majority stake in Haptik for Rs 700 croreThe move is in line with Jio’s interest to build its own product portfolio of voice-based and AI-enabled conversational products .
04 Apr, 2019, 09.11 AM IST