If your bank’s internal grievance redressal mechanism is not up to the mark, you can approach banking ombudsman. However, ensure that you f...

Policyholders need to understand how grievance redressal works and if a recourse is available from the IRDA.

The National Commission stated that value of the flat would have to be added only when the complaint is regarding possession, construction,...

Once premium is charged, the insurer can't disown its liable to avoid payment by taking shelter behind standard printed terms.

The firm filed a complaint before the Maharashtra State Commission, seeking a direction to the builder to execute the agreement and pay com...

The voluntary code of conduct laid down by BCSBI explicitly states that banks “will allot lockers without linking it to placement of fixed ...

The Consumer Protection Act excludes services for "commercial purpose" from its purview, but does not define this term. This has lead to ch...

Consumers can deal with mis-selling by preventing it right at the purchase stage and, if the policy has been bought, by taking action again...

Though such clauses can inspire confidence among policyholders wary of delays, they may not be of any real help in claim settlement, says P...

Now that IRDA has come out with draft norms to regulate such issues, insured can hope for resolutions to many a sticky issue once they are ...

To know your rights, slash your expenses and avoid claim rejections, go through the terms and conditions of your medical plan.

ET suggests understanding clauses at the time of buying or renewing your policy to avoid conflicts and claim rejections.

While portability offers greater choice to customers, certain grey areas need to be addressed before buyers can benefit from the change.

"Banks must not recover pre-payment charges in floating rate loans," RBI said in a statement on proceedings of Banking Ombudsman Conference.

Do you have a grouse against your insurance company? Here's what to do and whom to approach to redress your grievances.

Patients to pay 10.3% service tax on every claim made using cashless facility. Delhi CM to look into cashless facility matter | NIC stays w...

Insurance cos agree for clarity, but add they have enough evidence to back findings when they reject a claim. Health plans I Claim LIC bene...