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IRATE CUSTOMERS
Behind tariffs and tech curbs, US and China are learning to coexist as rivalsDonald Trump arrives in Beijing for a summit amid ongoing trade and technology disputes. Two cycles of US-initiated actions and Chinese cou...- Restaurant owner shot dead for serving non-veg biryani to vegetarian customer in RanchiA restaurant owner in Ranchi was shot dead after a customer complained of being served non-vegetarian biryani instead of vegetarian. The ow...
- When a global consulting firm told Anand Mahindra to exit car businessAnand Mahindra acknowledges criticism of Mahindra's vehicles on social media, using it as motivation for improvement. He recalls past chall...
- G20 Summit: Quick-commerce companies staff up to meet demand spikeQuick-commerce companies in Delhi are expecting a surge in demand for deliveries during the G20 Summit, as most professionals work from hom...
- Virgin Media services down in middle of day, later fixed. Details hereVirgin Media went offline which led to a massive service outage and reports started to pour across social media.
- Flipkart explains the reason behind cancellations of iPhone 13 ordersThe Flipkart's statement comes after some iPhone 13 buyers had complained on Twitter that their orders were cancelled without intimation ev...
- Vodafone Idea suffers network outage, trends on TwitterVodafone Idea's service was disrupted in parts of Maharashtra after a key site in Pune went down due to heavy rains. Irate customers posted...
- Handling customers on social media with care key for telcos: ExpertsIt started when the Airtel customer complained about the telco’s service on social media to which the company's online team responded.
- Airtel tells irate customer it does not differentiate between employees on basis of caste or religion"At Airtel, we do not differentiate between customers or our employees/partners on the basis of caste or religion," said the company spokes...
- Cash crunch: Women lock doors of bank in UP's MuzaffarnagarOn being told that there was a shortage of cash, they started raising slogans against the bank employees and locked the doors.
- Spooked by income tax action, bankers rush to shrinksThe reasons range from stress caused by long working hours and irate customers to fear of getting trapped by I-T sleuths for indulging in “...
- ICICI Bank to roll out voice authenticationThe cutting-edge technology comes from Nuance Communications, a Massachusetts-based firm that created the technology behind Siri.
- Flipkart makes it mandatory for all top executives to take customer callsFrom this week, the online retailer has made it mandatory for all top executives including directors to spend one day a month handling cust...
- Angry customers on a rise: Telcos train executives to deal with abusive calls & e-mailsIndians were among most abusive customers in the world in 2012. While 12% resorted to profanities, 64% lost their temper with customer serv...
- Airtel services in West remain suspendedAirtel's mobile and data services in Mumbai, Maharashtra, Gujarat and Madhya Pradesh circles remained suspended for the second day due to a...
- Robotic responseIt was inevitable that in a world increasingly run on mechanical standard someone would think of a restaurant serviced by robots .
- Indian call centre company to recruit staff in MiddlesbroughA Mumbai-based Indian Call Centre company plans to recruit people in Middlesbrough.
- DLF's NRI customers press for full refundTotal number of people who want to opt out of the 53-acre project is about 580 out of its existing base of 1,800. Land as investment | Buyi...
- Walk the talk to keep staff happyBeing tucked away in a cosy cabin and getting profitable business does little to make one understand the disengagement that creeps in among...
- Boss, need a loan?Irate customers at the receiving end of cold calls by direct selling agents (DSAs) usually are unable to do anything about this menace.
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