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INTERNAL INSURANCE OMBUDSMAN
Policyholders left waiting: How ombudsman delays are failing insurance consumersPolicyholders face significant delays in insurance claim resolutions, with many waiting six months to over a year for their complaints to b...12 Jan, 2026, 06.30 AM IST- When insurance reforms met reality: Hospitals, insurers and patients2025 marked a watershed year for Indian insurance, with the Sabka Bima Sabki Raksha Bill significantly boosting FDI to 100% and empowering ...29 Dec, 2025, 06.30 AM IST
- Unsure insurance: When health cover promises peace but delivers paperwork and panicHealth insurance policyholders in India are facing a surge in claim rejections and disputes, leading to a crisis of trust. Despite paying p...30 Nov, 2025, 07.07 AM IST
- ‘High claim ratio, but lower payouts’: Irdai raises concern over incomplete health claim settlements, says it is watching closelyIrdai is scrutinizing the discrepancy between settled health insurance claims and the actual amounts paid, as over half of ombudsman compla...12 Nov, 2025, 04.05 PM IST
- Travel insurance claims: Read the fine print before filing flight delay or cancellation claimsEnsure compliance with the clauses listed by your travel insurance company for your claim to be approved.10 Nov, 2025, 12.29 PM IST
- Insurance Ombudsman reports: These health insurers top the charts with maximum complaints against themStar Health tops the list of insurers with the most complaints in FY23-24, as per the Insurance Ombudsman. The CIO (Council of Insurance Om...01 Sep, 2025, 03.16 PM IST
- Rising insurance grievances push IRDAI to propose internal insurance ombudsmen—but will it stay neutral on insurer payroll?To improve how insurance complaints are handled, IRDAI has suggested each insurer have an internal ombudsman. This aims to address the high...04 Aug, 2025, 06.30 AM IST
- IRDAI proposes internal insurance ombudsman scheme, releases draft normsIRDAI has proposed a framework mandating an internal insurance ombudsman scheme for insurance companies to address claim-related complaints...24 Jul, 2025, 09.51 AM IST
- Irdai proposes internal ombudsman for insurers to address claims up to Rs 50 lakhIrdai introduced new guidelines for insurance companies. Insurers must appoint an internal ombudsman. This ombudsman will handle claim-rela...23 Jul, 2025, 10.26 PM IST
- RBI@90! Earning people’s trust is RBI’s biggest achievement in nine decades, President Droupadi Murmu saysPresident Droupadi Murmu highlighted the Reserve Bank of India's trust earned over nine decades, emphasizing its commitment to price stabil...01 Apr, 2025, 12.42 PM IST
- Interim Budget 2024: MSMEs demand FM’s attention to resolve bank loan ratings system issuesIndustry body FISME has urged a revision of the Banking Ombudsman Scheme and removal of BLR ratings for MSMEs.30 Jan, 2024, 12.02 PM IST
- Reserve Bank of India announces portfolios of deputy governorsThe RBI announced portfolios of the four deputy governors effective from October 12, consequent upon the appointment of Rao as deputy gover...12 Oct, 2020, 08.08 PM IST
- Reserve Bank of India to make incognito bank checksRBI officials will now visit bank branches incognito to find out if they are delivering on customer service and grievance redressal.17 Feb, 2016, 12.48 PM IST
- Filing complaints? Steps you need to followIf you are upset over a faulty product, mis-selling, fraud or deficiency in service, here are the steps you need to follow to redress your ...04 Aug, 2014, 08.54 AM IST
- Bancassurance: Govt's decision on cross-selling by PSBs could have been more nuancedIn PSBs, the internal reporting and performance evaluation are not geared to encourage cross-selling. There are daunting issues of training...03 Jan, 2014, 04.54 AM IST
- You can't increase no of auditors in name of regulationJ Hari Narayan in a freewheeling discussion on the steps being taken by IRDA to safeguard policyholders' interests and ensure the orderly g...03 Feb, 2009, 02.52 AM IST
- Insurance cos calculate running age for premiumThe RTI document assured that when the policy was due for renewal, policyholders would be intimated along with premium calculation. Benefit...16 May, 2008, 09.20 PM IST
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