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INSURANCE UX MANIPULATION
Insurance dark patterns: How customers pay higher premiums and buy unnecessary add-ons online, explain Deloitte India’s Aakash Sharma & Suchintan ChatterjeeDeloitte India’s Aakash Sharma & Suchintan Chatterjee talk to Yasmin Hussain on insurance dark patterns.- Web of lies: how consumers are turning cautious as internet companies use dark patternsAs more consumer internet companies use sneaky tactics like hidden fees and tricky subscriptions, users are feeling stressed and cautious w...
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