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INSURANCE SECTOR OMBUDSMAN
Digital gold and silver players form self-regulatory body for greater consumer protectionIndia's digital precious metals industry has launched the Digital Precious Metals Assurance Council of India (DPMACI), a self-regulatory bo...- Missed insurance claim submission deadline? Don't worry, you are still eligible for reimbursement. Here's whyA Bombay High Court ruling favored policyholders, stating insurers cannot reject claims solely for delayed document submission beyond the 9...
- Top 10 insurers with highest number of complaints in handling health insurance; Star, Care and Niva among top 3Recent findings indicate that health insurance providers are grappling with a surge in policyholder dissatisfaction. Star Health tops the l...
- Parliamentary panel may review powers of proposed Sebi ombudsmanA parliamentary panel is reviewing the Securities Markets Code, 2025 Bill. Key issues include the powers of a proposed ombudsman for invest...
- Insurance Ombudsman reports: These health insurers top the charts with maximum complaints against themStar Health tops the list of insurers with the most complaints in FY23-24, as per the Insurance Ombudsman. The CIO (Council of Insurance Om...
- Rising insurance grievances push IRDAI to propose internal insurance ombudsmen—but will it stay neutral on insurer payroll?To improve how insurance complaints are handled, IRDAI has suggested each insurer have an internal ombudsman. This aims to address the high...
- IRDAI proposes internal insurance ombudsman scheme, releases draft normsIRDAI has proposed a framework mandating an internal insurance ombudsman scheme for insurance companies to address claim-related complaints...
- Irdai proposes internal ombudsman for insurers to address claims up to Rs 50 lakhIrdai introduced new guidelines for insurance companies. Insurers must appoint an internal ombudsman. This ombudsman will handle claim-rela...
- Simplify terms and conditions in insurance policies to reduce complaints: IRDA advisory panel memberPushpa Girimaji, a member of the IRDA's Insurance Ombudsman Advisory Committee, called upon insurance companies to simplify the language us...
- Insurance ombudsmen, short-staffed, struggle with rising case loadsThe insurance ombudsman system in Mumbai is experiencing a rise in complaints, particularly in the health insurance sector. With several om...
- Track Insurance complaints online, government amends ombudsman rulesIn a statement the finance ministry noted that under the amended rules, the timeliness and cost-effectiveness of the redressal mechanism ha...
- Insurers did not follow 20% orders of ombudsmanIrdai has said that it has not taken any disciplinary action against any insurance company so far for not complying with the order of the o...
- Most life insurance complaints pertain to mis-sellingMis-selling is done by forging the proposer’s signature on forms or by selling long-term plans even though the proposer does not have the c...
- Insurers have too much say in picking ombudsmen“Insurance companies should have no role in the selection and administration of the insurance ombudsman…
- 16 vacant ombudsman offices hit policyholdersThis January, the number might increase to 17, as the only insurance ombudsman currently in office in India — Ajesh Kumar from Noida — is s...
- Insurance Council hires ex-industry officials to cut cost"At present, we are paying Rs 1 lakh per month on an average to those staff who have come to work with us on deputation from their parent o...
- Civil Aviation to get Ombudsman body to look into all consumer complaintsThe Union civil aviation minister has asked for an Ombudsman to look into the complaints of people against wings under the ministry like Ai...
- Channels to resolve your grievances against insurance companiesIncidents of insurance companies trying to wriggle out of their commitment to the policyholders are not all that rare.
- An ombudsman for mobile phone usersIn a major initiative to address consumer grievances, all telecom service providers on Monday jointly announced the setting up of an ombuds...
- Ombudsman for telecom industryThe telecom industry will finally have an ombudsman on the lines of other consumer-driven sectors such as power, banking and insurance.
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