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INSURANCE OMBUDSMAN CENTRES
Insurance ombudsman reforms: New penalties, online complaint system and appellate authorityThe Finance Ministry proposes major insurance ombudsman reforms. These changes aim to strengthen policyholder protection and improve claim ...08 Dec, 2025, 10.46 AM IST- Insurance ombudsmen, short-staffed, struggle with rising case loadsThe insurance ombudsman system in Mumbai is experiencing a rise in complaints, particularly in the health insurance sector. With several om...23 Sep, 2024, 12.19 AM IST
- Insurers need to check mis-selling of their products to customers: Insurance Ombudsman DelhiInsurance Ombudsman for the Delhi region, Sunita Sharma, emphasized the need for insurance companies to prevent incidents of mis-selling. S...13 Nov, 2023, 04.04 PM IST
- How to file a complaint in Insurance Ombudsman: Here's the complete procedureThere are at present 17 Insurance Ombudsman across the country and any person who has a grievance against an insurer may make a complaint t...07 Sep, 2022, 12.47 PM IST
- Guwahati: Insurance Ombudsman Office disposes 550 complaints in last fiscal yearThe Insurance Ombudsman Office at Guwahati caters to the needs of all seven states in North Eastern India, Assam, Arunachal Pradesh, Manipu...11 Nov, 2021, 08.10 PM IST
- How grievance redressal for insurance policies workPolicyholders need to understand how grievance redressal works and if a recourse is available from the IRDA.30 Oct, 2018, 04.08 PM IST
- Five easy ways to complain against an insurance companySend a written complaint, with supporting documents, to the insurer’s grievance redressal officer, and get an acknowledgement.30 Oct, 2018, 04.03 PM IST
- Insurers have too much say in picking ombudsmen“Insurance companies should have no role in the selection and administration of the insurance ombudsman…17 Sep, 2018, 02.56 PM IST
- How to complain against an insurance companyIf you are not satisfied with the resolution offered by the insurance company, the complaint can be escalated further to the Insurance ombu...12 Mar, 2018, 06.30 AM IST
- How to file a complaint with NBFC ombudsmanTo begin with, NBFC Ombudsman scheme will cover all deposit-taking NBFCs and the offices of the NBFC Ombudsmen will function at only four m...06 Mar, 2018, 12.16 PM IST
- 16 vacant ombudsman offices hit policyholdersThis January, the number might increase to 17, as the only insurance ombudsman currently in office in India — Ajesh Kumar from Noida — is s...16 Dec, 2017, 11.02 AM IST
- Telecom companies oppose Trai plan to set up ombudsman to resolve consumer disputesBesides, the Telecom Regulatory Authority of India (Trai) by itself doesn’t have the powers to set up an ombudsman, said telcos in a respon...15 Sep, 2016, 07.48 AM IST
- Insurance Council hires ex-industry officials to cut cost"At present, we are paying Rs 1 lakh per month on an average to those staff who have come to work with us on deputation from their parent o...13 Mar, 2016, 01.10 PM IST
- Important things to know as an insurance policyholderAfter a recent reprimand by the insurance regulator on improper handling of customer grievances, insurers may mend their ways. In the meant...18 May, 2015, 08.05 AM IST
- Filing complaints with insurance ombudsmanAn individual who has a complaint pending with any life insurance or general insurance company, on matters related to life insurance policy...14 Nov, 2011, 09.15 AM IST
- Why you can bank on the ombudsmanIf all your appeals have hit a wall, the Ombudsman may be the best bet to redress your grievances.03 Mar, 2011, 05.35 AM IST
- Banking ombudsman to start functioningThe Ombudsman to redress complaints relating to banking services would start functioning from Sunday, Finance Minister P Chidambaram said o...31 Dec, 2005, 03.17 PM IST
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