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INSURANCE CUSTOMER COMPLAINTS
UnitedHealth’s $3 billion AI push has bots calling doctors- MG Motor ordered to refund Rs 18,23,228 SUV cost plus Rs 4 lakh compensation after Delhi man alleged steering & tyre faults during Uttarakhand trip
- The old health insurance model sees hospitalisation as an inconvenience, says Narayana Health's Viren Prasad Shetty; bets on managed care model
- Insurance CEOs’ pay now linked to claims and customer grievances: What it means for policyholdersInsurance CEOs’ remuneration will now partly depend on how well they treat policyholders, from settling claims to resolving complaints. A t...08 Jun, 2026, 12.03 PM IST
- Digital arrest: How India’s fastest-growing scam uses fake investigations and video calls to siphon off croresThey pose as the police, put you under ‘digital arrest’, and tether you to a video call till your savings are gone. How India’s fastest gro...08 Jun, 2026, 11.13 AM IST
- The safe keepers: Inside India's booming locker economyIndia’s locker economy is booming amid rising gold prices and household wealth. While banks remain the preferred repository, private vault ...07 Jun, 2026, 08.41 AM IST
- Claim settlement and grievance redressal related performance will determine the incentives of top executives of insurance companies: IRDAIn a significant policyholder-centric move, IRDAI has linked insurance executive pay to customer-centric metrics like claim settlement and ...26 May, 2026, 10.06 PM IST
- Court orders Royal Enfield to pay Rs 5 lakh compensation to Continental GT 650 buyer for repeated repairsRoyal Enfield compensation ruling: A Coimbatore consumer court has ordered Royal Enfield and its dealer Bharat Automotives to pay Rs 5.1 la...25 May, 2026, 11.43 AM IST
- Fishermen are being pushed to the brink by fuel costs in Southeast AsiaRising energy, freight, and supply chain expenses are escalating seafood prices globally. Governments offer aid, but it's stretched thin, i...22 May, 2026, 11.11 AM IST
- Insurers resist as customer comfort weighs on exec payIndian insurers are opposing new rules for executive pay. The regulator wants to link compensation to customer service, not just profits. I...20 May, 2026, 12.59 AM IST
- Fidelity Investments data breach settlement with up to $5,000 compensation for affected customers- here's who can file a claimFidelity Investments will compensate customers affected by a 2024 data breach. The financial firm agreed to a multi-million dollar settleme...19 May, 2026, 11.26 PM IST
- IRDAI may tighten CEO KPIs on claims, expenses and customer serviceThe IRDAI is developing a more detailed framework for performance-linked key performance indicators (KPIs) for insurance company executives...19 May, 2026, 12.05 PM IST
- SBI must pay Rs 5 lakh to woman despite 6-year delay in claim: Nagpur consumer panelA Nagpur consumer commission directed SBI to pay Rs 5 lakh to a widow. The payment is for an insurance claim filed six years late. The comm...17 May, 2026, 10.34 AM IST
- Digital gold and silver players form self-regulatory body for greater consumer protectionIndia's digital precious metals industry has launched the Digital Precious Metals Assurance Council of India (DPMACI), a self-regulatory bo...11 May, 2026, 08.24 PM IST
- Missed insurance claim submission deadline? Don't worry, you are still eligible for reimbursement. Here's whyA Bombay High Court ruling favored policyholders, stating insurers cannot reject claims solely for delayed document submission beyond the 9...11 May, 2026, 01.56 PM IST
- Want higher health insurance coverage through super top-up policy? HDFC Ergo, Aditya Birla, ICICI Lombard, Niva Bupa, Care plans comparedRising healthcare costs necessitate enhanced coverage beyond base policies. Super top-up plans offer this crucial protection, acting as an ...29 Apr, 2026, 08.33 AM IST
- Are you ready to pay up to 25% higher premium for your health insurance this year? Here are the ways to reduce your premiumHealth insurance premiums in India are rising by up to 25% due to escalating healthcare costs, increased claims, and changing risk profiles...24 Apr, 2026, 11.47 AM IST
- IRDAI wants insurers to stick to grievance redressal normsAccording to the guidelines, insurers are required to follow the minimum turnaround time to resolve customer complaints.26 Apr, 2015, 12.33 PM IST
- Customer complaints rise against insurers by over 10%Customer complaints against life insurance companies rose by nearly 10% to over 3.41 lakh in the last fiscal.01 Sep, 2013, 12.55 PM IST
- IRDA to speed up grievance redressal, virtuallyA new web-based complaint tracking system by the insurance regulator will let both, the complainants, and the regulator, check the status o...28 Jul, 2009, 03.57 AM IST
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