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INSURANCE COMPLAINTS RESOLUTION
Insurers resist as customer comfort weighs on exec payIndian insurers are opposing new rules for executive pay. The regulator wants to link compensation to customer service, not just profits. I...20 May, 2026, 12.59 AM IST- IRDAI may tighten CEO KPIs on claims, expenses and customer serviceThe IRDAI is developing a more detailed framework for performance-linked key performance indicators (KPIs) for insurance company executives...19 May, 2026, 12.05 PM IST
- Digital gold and silver players form self-regulatory body for greater consumer protectionIndia's digital precious metals industry has launched the Digital Precious Metals Assurance Council of India (DPMACI), a self-regulatory bo...11 May, 2026, 08.24 PM IST
- Missed insurance claim submission deadline? Don't worry, you are still eligible for reimbursement. Here's whyA Bombay High Court ruling favored policyholders, stating insurers cannot reject claims solely for delayed document submission beyond the 9...11 May, 2026, 01.56 PM IST
- No compromise on workers’ dignity, rights: Yogi Adityanath warns of strict actionYogi Adityanath said there will be no compromise on workers’ rights, dignity and social security, warning of strict legal action against vi...16 Apr, 2026, 09.39 AM IST
- Will your hospital bills fall with new IRDAI move? Know how policyholders will be impacted with the formation of this new panelPolicyholders facing rising premiums, slow claims, and opaque hospital pricing will soon see changes. IRDAI's new sub-committee aims to sim...12 Apr, 2026, 08.12 PM IST
- West Asia crisis is not a profiteering opportunity: Shipping Minister Sarbananda SonowalMinister Sarbananda Sonowal stated the West Asia crisis must not be exploited for profit. He directed transparency in shipping charges and ...10 Apr, 2026, 10.33 PM IST
- 58% surges in Insurance Ombudsman cases: 4 reforms to fix the backlog before it breaksThe Insurance Ombudsman serves as a guardian of trust for the industry and has resolved thousands of disputes for policyholders. But a grow...06 Apr, 2026, 11.50 AM IST
- ‘High claim ratio, but lower payouts’: Irdai raises concern over incomplete health claim settlements, says it is watching closelyIrdai is scrutinizing the discrepancy between settled health insurance claims and the actual amounts paid, as over half of ombudsman compla...12 Nov, 2025, 04.05 PM IST
- Finmin asks banks and insurance companies to expedite resolution of public grievancesThe Finance Ministry has asked PSBs and insurance companies to speed up the resolution of public grievances. Financial Services Secretary M...01 Jan, 2025, 07.38 PM IST
- Guwahati: Insurance Ombudsman Office disposes 550 complaints in last fiscal yearThe Insurance Ombudsman Office at Guwahati caters to the needs of all seven states in North Eastern India, Assam, Arunachal Pradesh, Manipu...11 Nov, 2021, 08.10 PM IST
- IRDAI looking for agency to manage its grievance redressal centreRegulator Irdai is looking for an agency to manage its multi-media grievance redressal centre with a view to address complaints of the insu...13 Jun, 2021, 04.30 PM IST
- Track Insurance complaints online, government amends ombudsman rulesIn a statement the finance ministry noted that under the amended rules, the timeliness and cost-effectiveness of the redressal mechanism ha...03 Mar, 2021, 11.08 AM IST
- How to complain against an insurance companyIf you are not satisfied with the resolution offered by the insurance company, the complaint can be escalated further to the Insurance ombu...12 Mar, 2018, 06.30 AM IST
- How policyholders can redress grievance onlineThe protection of policyholders' interest, it seems, is on the top of the agenda of the Insurance Regulatory and Development Authority (Ird...09 Nov, 2011, 02.39 AM IST
- Insurers to file 'grievance redressal policies' with IRDANot just new insurance policies, from now on, all insurers will also have to file their ‘grievance redressal policies’ with the IRDA.03 Aug, 2010, 01.56 AM IST
- IRDA to speed up grievance redressal, virtuallyA new web-based complaint tracking system by the insurance regulator will let both, the complainants, and the regulator, check the status o...28 Jul, 2009, 03.57 AM IST
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