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IBM BPO UNIT
IBM Consulting's BPO unit wins vendor invoicing deal from IndianOilFor IndianOil, the outcome of the deal is technology-enable service delivery at scale. Sandeep Kumar Gupta, Director (Finance), IndianOil, ...
Concentrix sees big demand; scouts for two new locationsConcentrix, the contact centre provider that catapulted into big leagues with its $505-mn acquisition of IBM Daksh, is scouting for two mor...
After IBM Daksh, Concentrix scouting for more acquisitionsConcentrix, which graduated overnight to one of the largest business process outsourcing employers, finds the margins that IBM scorned very...
- Bharti Airtel inks IT outsourcing deal with Avaya
Bharti Airtel has signed an IT outsourcing deal with Avaya that covers all 20 countries where it offers mobile phone facilities.
- BPO founders Pramod Bhasin,Raman Roy & Ananda Mukerji retire into back rooms
Promoters, founders, and CEOs who birthed the BPO business have now quit, leaving the $14.1-billion industry, in the hands of a new crop of...
- IBM to scale up India BPO operations; plans to hire 5,000
Betting big on the India story, IBM plans to scale up its BPO operations in the country and would hire 5,000 staff this year. Top 10 BPOs |...
- 'Obama's anti-outsourcing may hurt global trade'
Top US corporations which have large outsourcing operations in India, are giving cold shoulder to Obama's anti-outsourcing policies.
'Obama's anti-outsourcing may hurt global trade'Top US corporations which have large outsourcing operations in India, are giving cold shoulder to Obama's anti-outsourcing policies.
Genpact explores Satyam's business buyoutGenpact, is learnt to be exploring the possibility of acquiring Satyam's business and is discussing the matter internally.
- TCS may beat IBM to buy Citigroup BPO
Tata Consultancy Services is close to acquiring CGSL (formerly e-Serve) racing past IBM, which was leading the race till recently. IT servi...
- MakeMyTrip set to outsource ops to IBM Daksh
In a multi-million dollar contract, Travel portal Makemytrip.com is all set to outsource it’s entire contact centre operations to IBM Daksh...
- 'Indian IT cos highly exposed to internal attacks'
Indian companies are highly exposed to the "internal attacks" generated by the "insiders", a top IBM official said. Complete Pre-Budget cov...
- Book-keeping contracts likely to remain strong for BPOs
Outsourcing will remain strong in 2008, with HR outsourcing contracts worth $1.1 billion and finance and accounting outsourcing (FAO) contr...
- Book-keeping contracts to remain strong for BPOs: Study
Outsourcing will remain strong in 2008, with HR outsourcing contracts worth $1.1 billion and finance & accounting outsourcing (FAO) contrac...
- India's BPO export post 47% growth: Survey
Country's Business Process Outsourcing (BPO) firms have recorded a 47 per cent growth in exports during 2006-07 at Rs 20,890 crore, accordi...
- Delta Airlines cancels BPO contract with IBM Daksh
The world’s second largest airline (in terms of passengers carried) - Delta Airlines has pulled out its back office operations from Gurgaon...
- Delta Airlines cancels BPO contract with IBM Daksh
The world’s second largest airline (in terms of passengers carried) - Delta Airlines has pulled out its back office operations from Gurgaon...
- BPO staffs get richer in the year-end
Companies dangle cash incentives & parties for those who work during festive time.
- Santa brings bag of goodies for those who slog it out
Ushering in the New Year at work? Don’t be disheartened - as a BPO employee you may end up a tad richer if you resist the temptation of tak...
- Pavan Vaish appointed new CEO of IBM Daksh
IBM on Wednesday announced that Pavan Vaish has been appointed as the new CEO of IBM Daksh.