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HEIGHTENED CUSTOMER SATISFACTION
Audi retail sales decline 14 pc in Jan-Jun at 2,128 unitsAudi India faced a significant downturn in the first half of 2024, with retail sales plummeting by 14% to 2,128 units due to a weakening ex...- CCI says 'no inherent conflict or repugnancy' between competition, data protection lawsThis remarks are a part of the Competition Commission of India's order after levying a Rs 213.14 crore fine on the social media giant Meta ...
- iPhone 16 offer: Reliance Digital launches 2X refund policy if pre-booking not fulfilledFollowing the release of Apple's iPhone 16 series at the 'It's Glowtime' event, Reliance Digital made a significant announcement, introduci...
- Bot voyage: Can GenAI-based innovation ease turbulence in air travelIndia's aviation sector embraces cutting-edge AI solutions to enhance customer experience, optimize operations, and propel efficiency, revo...
- Hiring surge in travel and tourism: What it means for mid-career and senior rolesIndia's travel and tourism sector has rebounded post-pandemic, contributing Rs 16.5 trillion to the economy and creating 39 million jobs by...
- Delta Air Lines, Southwest Airlines emerge winners in top US airline survey. Check full listJ.D. Power's North American airlines customer satisfaction survey for 2024 results are out and Delta Air Lines and Southwest Airlines have ...
- Buzz in travel sector leading to more hiring in senior leadership levelThe surge in travel post-pandemic has led to a rise in travel employment, with a 37% increase in travel sales and a 179% increase in outbou...
- Fintech poised for strong growth riding on inclusive strategiesFintech companies in India are poised for significant growth in 2024, leveraging customer-centric strategies and embracing diversity in the...
- Transformational Leadership: Inspiring Positive Organizational BehaviourTransformational leadership is a leadership style that goes beyond conventional management and empowers individuals to achieve remarkable r...
- Why UAE shoppers report high satisfaction levels: Insights from industry leadersAs brick-and-mortar retail transitions to ecommerce, the UAE continues to delight consumers
- Human-Centred Design: A Key Pillar of CXO LeadershipHuman-centered design is an essential component that cannot be ignored as CXOs (Chief Experience Officers) take the lead in developing thei...
- CXO Leadership: Driving Customer-Centric Strategies for Business SuccessDespite being a more recent addition to the C-suite, the Chief Experience Officer (CXO) has seen a sharp increase in relevance due to the c...
- How automation is reshaping the retail industry?Retailers are rapidly adopting automation to combat the challenges faced in the retail sector due to changing consumer behavior and demand ...
- How will the UPI-PayNow linkage benefit the desi digital payment players?With UPI & PayNow Linkage businesses can accept instant payments from customers. This can be done without having to get other payment syste...
- Kia India reports 76% increase in sales at 15,016 units in JulyThe company dispatched 7,675 units of Sonet, 6,983 units of Seltos, and 358 units of Carnival last month to dealers.
- The Economic Times Best Tech Brands Honours Technology Trailblazers
- Meeting Customer Expectations with Agility & Empathy- Imperatives for CMOs in the New Decade
- IT firms like TCS, Infosys & Wipro losing work as MNCs' captive centres are back into fashionWith over 700 captives that employ 5 lakh professionals, India houses critical technology hubs for some of the largest corporations in the ...
- Technology, a driving force behind many sectorsTechnology, a driving force behind many sectors, can also be effectively used to tackle the challenges facing the Financial Services Indust...
- In search of brand equityHathaway annual shareholders' meeting, Warren Buffet said.
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