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HEALTHCARE BPO
Customer service no longer a cost centre in AI era: HGS CEO Venkatesh KorlaArtificial intelligence is transforming the business process management sector. Companies are now prioritizing customer experience, moving ...
EV, FinTech jobs set to deliver biggest raisesIndian employees can anticipate salary increments of 8.6% to 10.2% in FY2026-27, with EV infrastructure, fintech, and healthcare sectors le...
India Inc to dole out salary hikes of up to 10.2 pc across industries in FY27: ReportCorporate India anticipates salary increments between 8.6% and 10.2% this financial year, driven by demand for skilled talent in high-growt...
Diversity hiring jumps 21% despite slowdown in white-collar recruitment: founditWhite-collar hiring in India saw a slowdown in May 2026. However, diversity hiring experienced a substantial surge. This trend highlights a...
India's overall white-collar hiring dips 6 pc in May; diversity recruitment surges by 21 pc: ReportWhite-collar hiring in India saw a 6 pc dip in May 2026. Overall job postings decreased by 4 percent compared to the previous year. However...
Volatility as opportunity, depends on framework of mind: 5 mid-caps from different sectors with upside potential of up to 31%The Indian stock market is no longer correcting only because of sentiment. It is now adjusting to the possibility of weaker numbers in the ...
AI talent demand offset flat white-collar hiring in MayIndia's job market showed stability in May. Insurance sector hiring grew significantly. Demand for AI talent remained strong, especially fo...
These large- and mid-cap stocks can give more than 20% return in 1 year, according to analystsHas a peace deal been agreed on by the US and Iran? Will the fragile ceasefire hold? No one can answer these questions with any certainty. ...
A 62% rise in BPM deal value belies fears of AI dominancePure-play BPM companies achieved their strongest quarter for annual contract values in early 2026, defying expectations of immediate AI-dri...
Time to take the first step to become a contrarian? 4 mid-cap stocks from different sectors with upside potential up to 21%As the risk created by the US-Iran war keeps crude oil prices elevated, the list of stocks where investors can deploy fresh money with comf...
These large-caps have ‘strong buy’ & ‘buy’ recos and an upside potential of up to 25%Here’s a thing investors in equity need to keep in mind. A large part of the upmove one might see in the next one or two trading sessions w...
These large-caps have ‘strong buy’ & ‘buy’ recos and an upside potential of up to 25%It is not every day that you see crude oil prices moving higher and the Asian markets, including India, also inching higher. Now, as an inv...
India to attract major share of EQT's $15.6-billion Asia fund: EQT India headEQT expects India to remain a top capital destination in its new Asia fund, with roughly one-third allocation historically. The firm sees s...
These large-caps have ‘strong buy’ & ‘buy’ recos and an upside potential of up to 25%If you are putting fresh money into the market, it might be a good idea to stay with companies that don't have much to do with global suppl...
PEs seek access to majority stake in US healthcare BPOAdvent International, Blackstone and Carlyle are bidding to buy a majority stake in Access Healthcare, a Texas-based healthcare BPO. Hillho...
Hillhouse bids highest to buy healthcare BPO GeBBS from Chrys Cap for $870 mnGeBBS Healthcare Solutions, a Los Angeles-based healthcare BPO firm, is nearing acquisition by Hillhouse Investment, which has offered abou...
Access Healthcare acquires land parcel of 1.57 acres worth Rs.50 cr to set up a campus for its biz servicesThe firm plans to demolish the existing facility and build a campus with an operational capacity of 7,000 employees working in approximatel...
New Mountain Capital buys healthcare BPO firm emidsIndia is one of the largest markets for emids through its operations in Bengaluru and Hyderabad offices.
Intelenet okay to lose a bit in automation pushIn healthcare, the BPO firm has built a platform called Radius, which will help its customers schedule home visits by nurses.
Indian healthcare BPOs facing competition from US, PhilippinesThe Philippines and other low-cost locations are emerging as a big challenge to Indian BPO industry including the healthcare vertical.