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GST CONSUMER HELPLINE
Govt flags ‘dark patterns’ in GST pricing; 3,000 consumer complaints loggedThe National Consumer Helpline has received 3,000 GST-related complaints since tax reductions, which are being forwarded to CBIC for action...29 Sep, 2025, 02.47 PM IST- Non-reduction of prices post GST cut? Consumers can file complaints via toll-free number, WhatsAppThe government has urged consumers to report instances where businesses aren't passing on the benefits of the recent GST rate cuts. Effecti...23 Sep, 2025, 10.05 PM IST
- Govt enables GST grievance redressal on National Consumer HelplineThe Consumer Affairs Ministry will activate a special section on the INGRAM portal. This will address consumer questions and complaints abo...20 Sep, 2025, 04.03 PM IST
- Govt acts tough on service charges on restaurant bill: Fiesta by Barbeque Nation, Chaayos and another 3 eateries asked to refund moneyService charge: Central Consumer Protection Authority (CCPA) takes suo moto cognizance against 5 Delhi Restaurants for non-refund of servic...01 May, 2025, 05.13 PM IST
- Centre plans appeal against Delhi High Court stay on service charge barThe central government will appeal against a Delhi High Court order that stayed Central Consumer Protection Authority (CCPA) guidelines pro...27 Jul, 2022, 12.06 AM IST
- Collectors told to enforce new rules on hotel service chargeThe CCPA has also written to chief secretaries of all states and district collectors across India to arrange wide publicity of the guidelin...11 Jul, 2022, 12.52 AM IST
- Hotels cannot forcibly collect service charges from customers, says senior official"Charging service charges from customers will now cost the hotel and restaurant owners. If a customer wants to pay a service charge of his ...06 Jul, 2022, 11.52 PM IST
- Hotels, Restaurants cannot deny entry or service based on service chargeIf any consumer finds that a hotel or restaurant is levying service charge in violation to the guidelines, a consumer may make a request to...04 Jul, 2022, 08.34 PM IST
- Service charge levied by restaurants unfair trade practice, CCPA issues guidelinesIf a restaurant charges service charge, the consumer can file an E-dakhil complaint with the Consumer Commission. Consumers can even file a...04 Jul, 2022, 08.19 PM IST
- India wants a simpler, easier GST complaint form for consumersThe anti-profiteering format will be simplified so that complaints can be made on a single page.05 Jan, 2019, 08.50 AM IST
- Orders issued against 9 businesses for not passing Rs 560-crore GST rate cut benefitsShiv Pratap Shukla said the NAA has been holding regular meeting with zonal screening committees and the chief commissioners of GST to stre...04 Jan, 2019, 05.36 PM IST
- National Anti-profiteering Authority starts consumer helpline to file GST profiteering complaintsThe applicant has to enclose evidence like copies of invoice or price list to prove that the benefit of tax rate reduction or benefit of in...27 Aug, 2018, 04.43 PM IST
- Citizens’ duty to demand bill: FM Piyush GoyalFinance Minister Piyush Goyal said on Saturday said the government would in the next 15 days launch a helpline that would allow people to c...01 Jul, 2018, 02.49 PM IST
- PM asks consumer affairs ministry to pay special attention to GST complaintsThe directions were issued last week when the public grievances received by the ministry were reviewed by the PM and senior officials of th...28 Nov, 2017, 01.01 AM IST
- Here's what you can do if a restaurant overcharges even after the GST rate cutEateries are finding several dubious ways of not passing on GST cut benefits to you, the consumer. Some restaurants have only raised their ...24 Nov, 2017, 12.23 PM IST
- GST: Penalty, including jail, for manufacturers for not reprinting revised MRP on unsold goodsThe move to enforce the direction was taken by the government after many consumers came forward with complaints of arbitrary taxes on MRP.07 Jul, 2017, 05.45 PM IST
- GST: Government increases consumer helplines to 60An official notification was issued by the government saying that the packaging material or wrapper not exhausted prior to July 1 may be us...05 Jul, 2017, 05.30 PM IST
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