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GRIEVANCE RESOLUTION
Don't put a toll on UPI: Why merchant discount rate isn't the answerA proposal to introduce a merchant discount rate (MDR) on UPI transactions above ₹2,000 for businesses with annual turnover of ₹1-1.5 crore...- RBI Deputy Governor Swaminathan J asks regulated entities to review internal grievance redressal processesRBI Deputy Governor Swaminathan J stressed reviewing internal grievance redressal processes. He asked regulated entities to design complain...
- Residents living within 20 km of toll plazas can now buy local passes through Rajmargyatra App: NHAIEarlier, commuters were required to visit the toll plaza physically and submit supporting documents to establish their eligibility. Under t...
- Indian envoy meets distressed women workers in Oman; assures prompt action for grievancesIndia's Ambassador to Oman met distressed Indian domestic workers at a shelter. He assured them of prompt action to resolve their grievance...
- Complaints on quality of seeds, fertilisers and pesticides to be probed, resolved in 7 days: BharaneMaharashtra's agriculture minister announced revamped taluka committees for faster complaint resolution. These committees will now investig...
- RBI Ombudsman scheme 2026: You can get up to Rs 33 lakh compensation for your bank grievances under this schemeThe RBI Ombudsman 2026 scheme offers free grievance redressal for customers. This scheme covers complaints against banks and other regulate...
- Voice AI goes mainstream as enterprises move beyond pilotsVoice AI goes mainstream as enterprises move beyond pilots, with large language models enabling natural conversations and driving demand fo...
- Wage, fuel spike hit ATM cash services in four statesThe one-day disruption affected ATM uptime and cash availability across the four states, with intermittent service gaps reported as regular...
- RBI deputy guv asks financial entities' ombudsmen to provide effective complaint resolutionReserve Bank Deputy Governor Swaminathan J urged internal ombudsmen to ensure fair complaint resolutions. He asked them to identify recurri...
- Manipur CM Yumnam Khemchand Singh holds talks with Naga groups amid hostage killings deadlockManipur Chief Minister Yumnam Khemchand Singh engaged with Naga civil society leaders to address the grave issue of hostage killings. Altho...
- Delhi's ₹8,300 crore clean air project to include AI monitoring, EV roadmap under World Bank frameworkDelhi's ₹8,300-crore clean air program will launch in September 2026. This initiative will use AI for construction site monitoring and deve...
- Govt plans fresh policy interventions to strengthen MSME manufacturing ecosystemThe ministry has launched a nationwide consultation exercise to strengthen the MSME ecosystem and their manufacturing base; it has received...
- India to chair 9th UN Intergovernmental Group of Experts session on consumer protection in GenevaIndia is set to chair the UNCTAD's Intergovernmental Group of Experts on Consumer Protection Law and Policy in Geneva. The session will foc...
- EPFO 3.0 promises a digital PF experience, but can it fix years of legacy problems?EPFO 3.0 aims to modernize provident fund services through upgraded technology, faster claim processing, simplified withdrawals, digital re...
- Sebi resolves over 5,500 investor complaints in May via SCORES platformSebi made significant progress in May by resolving over 5,500 investor complaints through its upgraded SCORES platform, significantly decre...
- US Senate sides with Trump in fresh vote on Iran war powersUS Senate narrowly rejected a resolution to curb President Trump's Iran war powers, a day after passing a similar measure. Republican senat...
- PM Modi reviews four major projects worth Rs 30,000 crore, calls for timely completion under PM Gati Shakti frameworkPrime Minister Narendra Modi chaired the 52nd PRAGATI meeting, reviewing infrastructure projects exceeding ₹30,000 crore to boost economic ...
- Idiom of the Day: 'Bone to Pick'- Here's the meaning, origin, usage, and valuable life lessons about unresolved feelingsIdiom of the Day: Ever felt the need to address an issue with someone? The idiom "bone to pick" perfectly captures this common human experi...
- Filing pension complaints gets easier as PFRDA rolls out AI-enabled Pension Sahayak: Key features explainedPFRDA has launched Pension Sahayak, an AI-powered platform simplifying pension grievance redressal. This upgrade from the old CGMS offers w...
- PFRDA launches AI-powered portal to transform pension grievance redressalThe PFRDA has unveiled 'Pension Sahayak,' an AI-powered platform designed to streamline pension services. This initiative aims to boost inc...
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