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GRIEVANCE REDRESSAL INSURANCE
Tokenised gold: A new way to invest in gold or a risky bet? What Indian investors need to know before investingTokenised gold is emerging as a new investment option in India. It uses blockchain to represent physical gold digitally. Investors can trad...- Insurance CEOs’ pay now linked to claims and customer grievances: What it means for policyholdersInsurance CEOs’ remuneration will now partly depend on how well they treat policyholders, from settling claims to resolving complaints. A t...
- Harassed by loan recovery agents? Know your legal rights and 6 steps to fight backBorrowers struggling with debt often face harassment from recovery agents through abusive calls, threats, public shaming, and unauthorised ...
- Labour Code set to bring long-term gains, but transition may test India IncIndia's new labour laws promise easier business operations ahead. However, companies face a complex transition period. Navigating different...
- Irdai asks insurers to tie senior exec performance to customer serviceIndia's insurance regulator, Irdai, is changing how insurance company executives are evaluated. Performance and pay will now be linked to c...
- Irdai links executive pay at insurers to elimination of unfair practicesThe move is part of new KMP performance evaluation rules, under which the regulator has made 50% of key performance indicators (KPIs) manda...
- Claim settlement and grievance redressal related performance will determine the incentives of top executives of insurance companies: IRDAIn a significant policyholder-centric move, IRDAI has linked insurance executive pay to customer-centric metrics like claim settlement and ...
- Insurers resist as customer comfort weighs on exec payIndian insurers are opposing new rules for executive pay. The regulator wants to link compensation to customer service, not just profits. I...
- Haryana cabinet approves new rules: No petrol, diesel vehicles for cab aggregators in NCRHaryana's Cabinet has approved new rules for vehicle aggregators. From January 1, 2026, all new vehicles joining fleets in NCR areas must b...
- India’s invisible workforce gets a new safety net: Key labour reforms for migrant employees decodedIndia's inter-state migrant workers gain significant protections under new labour code rules notified on May 8, 2026. The Occupational Safe...
- Digital gold and silver players form self-regulatory body for greater consumer protectionIndia's digital precious metals industry has launched the Digital Precious Metals Assurance Council of India (DPMACI), a self-regulatory bo...
- Missed insurance claim submission deadline? Don't worry, you are still eligible for reimbursement. Here's whyA Bombay High Court ruling favored policyholders, stating insurers cannot reject claims solely for delayed document submission beyond the 9...
- No two-factor authentication needed for payment up to Rs 15,000 through e-mandate; higher recurring limit for these transactionsThe Reserve Bank of India introduces a new e-mandate framework for digital payments effective 2026. As per new rules, all recurring transac...
- No compromise on workers’ dignity, rights: Yogi Adityanath warns of strict actionYogi Adityanath said there will be no compromise on workers’ rights, dignity and social security, warning of strict legal action against vi...
- Will your hospital bills fall with new IRDAI move? Know how policyholders will be impacted with the formation of this new panelPolicyholders facing rising premiums, slow claims, and opaque hospital pricing will soon see changes. IRDAI's new sub-committee aims to sim...
- Insurance complaints under regulator’s radar: IRDAI asks insurers to strengthen their grievance redressal systems to resolve complaints timelyIRDAI convened a high-level meeting with insurers to address the growing number of unresolved policyholder complaints. IRDAI urged insurers...
- Rising insurance grievances push IRDAI to propose internal insurance ombudsmen—but will it stay neutral on insurer payroll?To improve how insurance complaints are handled, IRDAI has suggested each insurer have an internal ombudsman. This aims to address the high...
- How grievance redressal for insurance policies workPolicyholders need to understand how grievance redressal works and if a recourse is available from the IRDA.
- How policyholders can redress grievance onlineThe protection of policyholders' interest, it seems, is on the top of the agenda of the Insurance Regulatory and Development Authority (Ird...
- Insurers to file 'grievance redressal policies' with IRDANot just new insurance policies, from now on, all insurers will also have to file their ‘grievance redressal policies’ with the IRDA.
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