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GRIEVANCE REDRESSAL IN AVIATION
Civil aviation min to upgrade AirSewa portal, tap AI for faster passengers' grievances redressalThe Civil Aviation Ministry is enhancing the AirSewa portal and integrating artificial intelligence into the Passenger Assistance Control R...- UP CM Yogi Adityanath announces 50 per cent bus fare concession for NEET aspirants, issues Muharram, Yoga day directivesUttar Pradesh CM Yogi Adityanath announced a 50% bus fare concession for NEET-UG 2026 re-examination aspirants. He also issued directives f...
- Labour Code set to bring long-term gains, but transition may test India IncIndia's new labour laws promise easier business operations ahead. However, companies face a complex transition period. Navigating different...
- Supreme Court bats for rationalisation of airfares, asks Centre to provide relief to peopleThe Supreme Court has taken a stand on air travel pricing, urging the government to implement fairer airfare practices. Observing substanti...
- Civil aviation ministry's 24x7 control room seeks to address passengers' issues promptlyThe civil aviation ministry has launched a 24/7 Passenger Assistance Control Room. This center, staffed by officials from the ministry, DGC...
- Centre redresses over 800 long-pending grievances at Pension AdalatA Pension Adalat successfully resolved over 800 long-pending grievances for central government pensioners. The event, held at the Indian In...
- DGCA tariff monitoring unit to be strengthened as government targets high airfares: Aviation ministerThe government is actively addressing high airfares by strengthening the DGCA's tariff monitoring unit to prevent opportunistic pricing. Mi...
- Aviation regulator DGCA to hold monthly review meetings with airlinesThis Tuesday marks the beginning of a pivotal three-day summit where the DGCA will engage with top airline leaders. The agenda is packed wi...
- Naidu reviews airlines' performance; asks them to ensure reasonable fares in festive seasonCivil Aviation Minister K Rammohan Naidu met with airline representatives. He reviewed their operational and technical performance. The min...
- Misbehaving with airport ground staff may soon land you on the no-fly listThe Indian government is contemplating expanding the no-fly list to include unruly passengers who harass airport ground staff, addressing r...
- Couple in HC for Rs five lakh compensation over lack of food, medicine in Air India long haul flightThe high court issued notice to the Ministry of Civil Aviation, Directorate General of Civil Aviation, Air India, Airport Authority of Indi...
- Resolve complaints on social media; update and refund: DGCAAirlines have also been asked to provide special facilities to senior citizens and make food and water available to passengers in case of f...
- In India, most complaints by flyers are about harassment by airline staffAn official document lists out the complaints filed by passengers with the civil aviation ministry.
- Airlines may soon be ranked on basis of customer feedbackWith passengers choosing carriers that are perceived to be more user-friendly, airlines ranked lower will have to work on improving their r...
- Airlines account for 63 per cent of complaints in AirsewaCivil Aviation Minister Ashok Gajapathi Raju had on November 25 last year rolled out AirSewa portal and a mobile app for enabling grievance...
- Soon, you can file an online complaint against airlinesThe aviation ministry has decided to launch a website where passengers will be able to register their grievances, which will be forwarded t...
- Domestic airlines get 132 complaints of misbehaviour in 2 monthsIn February, Jet Airways and Jet Lite together received 27 complaints of staff misbehaviour while Air India saw 15 such complaints.
- Aviation Ministry yet to take action on ombudsman for timely redressal of grievancesMPs are people, who have access to the ministry, to register their complaints but there are a lot of common people, who do not have access ...
- Civil Aviation to get Ombudsman body to look into all consumer complaintsThe Union civil aviation minister has asked for an Ombudsman to look into the complaints of people against wings under the ministry like Ai...
- Civil Aviation Ministry to have ombudsman to redress disputeCivil Aviation Ministry has decided to have an ombudsman to redress dispute and started the process of consultations with all stakeholders ...
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