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GRIEVANCE REDRESSAL CHANNELS FOR INSURANCE
Selling insurance but not handling customer grievances: IRDAI fines IndusInd Bank Rs 1 crore; here's what policyholders should know- Customer challenged Rs 10 extra carry bag charge at Shoppers Stop; company said he knew bags were not free; consumer court ordes him to pay Rs 10,000
- Foldable phone developed a black line along the crease within a year, company denied warranty, asked Rs 1.3 lakh to fix it; consumer court orders Google to pay Rs 1.1 lakh
- Centre tightens e-commerce sales rules, puts ‘fake’ discounts on watchNew e-commerce rules will mandate displaying prior prices alongside discounts. Platforms must clearly identify sponsored listings and avoid...11 Sep, 2026, 01.07 AM IST
- Government amends e-commerce rules to check price manipulation, dark patterns, fake sponsored listingsNew e-commerce rules will take effect from January 1, 2027. These amendments aim to strengthen consumer protection and transparency in onli...10 Sep, 2026, 05.55 PM IST
- Rs 5 lakh health insurance claim denied by insurer over waiting period for pancreatitis; here's why the policyholder's wife wonA health insurer cannot automatically reject claims using waiting-period clauses. The Mumbai Consumer Commission ruled that insurers must p...09 Sep, 2026, 11.20 AM IST
- US sanctions on Iran: Basmati demand stays strong, pharma and livestock exporters face new hurdlesIranian demand for Indian basmati remains resilient despite tougher US sanctions, but exporters are facing rising shipping, insurance, and ...09 Sep, 2026, 09.52 AM IST
- Shriram General Insurance inks pact with SK Finance for distribution of insurance productsShriram General Insurance has partnered with SK Finance to enhance customer access to insurance products in vital markets. This exciting co...08 Sep, 2026, 06.14 PM IST
- Global Market: China insurer recapitalisation may ease capital constraints and support stock investmentsChina’s planned $53.6 billion recapitalisation of state-owned insurers and banks could ease solvency pressures and strengthen insurers’ cap...07 Sep, 2026, 03.01 PM IST
- Public Insurance Registry: From tracking policies to improving claim processing, how PIR could benefit policyholdersIndia's Insurance Regulatory and Development Authority of India (IRDAI) has introduced a groundbreaking Public Insurance Registry aimed at ...07 Sep, 2026, 07.25 AM IST
- Board exam answer sheets: CIC tells CBSE to charge as per RTI Rules, amend circularThe Central Information Commission ordered CBSE to charge RTI photocopying fees strictly as prescribed. It also directed the board to amend...06 Sep, 2026, 06.14 PM IST
- Government must listen to Maharashtra students' voice otherwise 'Chhatron ki Goonj' will grow louder: Rahul GandhiRahul Gandhi voiced concerns over thousands of Maharashtra students protesting system failures. He stated that students are tormented by th...06 Sep, 2026, 10.13 AM IST
- Curb misselling, not agents: Insurance reform needs a scalpel, not a hammerIndian insurance regulators are rethinking intermediary payment structures to reduce misselling. Proposed reforms aim to lower distribution...05 Sep, 2026, 12.55 AM IST
- Insurer can't reject claim if alcohol habit disclosed before policy purchase: Consumer commissionA consumer commission ordered Edelweiss Tokio Life Insurance to pay over fifty lakh rupees. The company rejected a widow's claim despite di...04 Sep, 2026, 05.37 PM IST
- India mulls social media code of conduct for officers and employeesGovernment officials are on the brink of a new social media code of conduct aimed at regulating their online behavior. This initiative seek...03 Sep, 2026, 10.09 PM IST
- NHRC seeks reports from MeitY, MIB, Delhi Police over Instagram CSAM adsThe commission took cognizance of the issue under Section 12 of the Protection of Human Rights Act, 1993, after considering media reports p...03 Sep, 2026, 03.40 PM IST
- NBFCs must use AI, strengthen underwriting as credit growth accelerates: RBI Deputy Governor MurmuReserve Bank of India Deputy Governor S C Murmu urged NBFCs to use AI and machine learning tools. He emphasized stronger risk management an...03 Sep, 2026, 02.05 PM IST
- Finance Ministry asks state-owned general insurers to focus on profitable lines of businessPublic sector insurers must focus on profitable business lines and lower incurred claim ratios. Greater technology use and digitalisation a...02 Sep, 2026, 09.35 PM IST
- No more hush-hush: Tax portal opens door to misconduct complaintsThe Income Tax portal now allows taxpayers to report misconduct. A new tab enables complaints against officers for sexual harassment or bri...02 Sep, 2026, 01.21 AM IST
- Health insurance during pregnancy: When unrelated illnesses can lead to claim rejectionWithout maternity cover, pregnancy-related complications aren’t covered, but disputes can arise over whether the exclusion extends to unrel...31 Aug, 2026, 11.35 AM IST
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