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FRAUDSTERS IMPERSONATING AS CUSTOMER SUPPORT
AI chatbot's BMW buy-back offer sparks questions over accountability in automated customer interactionsA customer's attempt to sell his BMW back to a dealership turned into a lesson in AI accountability when an artificial intelligence chatbot...- India warns citizens in Canada against fraud callers claiming to be consulate officialsIndian citizens in Canada are receiving scam calls. Fraudsters are pretending to be consulate officials. They are asking for personal infor...
- UAE launches major digital upgrade for students and universitiesThe UAE's Ministry of Higher Education is launching a major digital overhaul, consolidating 38 services into 18 streamlined offerings and b...
- The voice taking your McDonald's order may not be human anymoreMcDonald's is testing a new Google-backed AI drive-thru ordering system capable of handling customer conversations, processing orders, and ...
- India grants retrospective custom duty relief on imports of select nuclear power generation equipmentIndia has granted retrospective customs duty relief on specified nuclear power generation equipment imported between April 1, 2019 and Janu...
- India restricts sale of high speed diesel and motor spirit from retail outletsIndia has placed restrictions on institutional and commercial buyers of fuel. These customers must now source motor spirit and high-speed d...
- India warns citizens in Canada against fraudsters posing as consulate officialsIndian nationals in Canada are warned by the Consulate General of India in Toronto about fraudulent calls. Scammers are impersonating consu...
- 84% of Indian banking leaders report rising fraud losses, AI-driven threats emerge as major concern: ReportAs artificial intelligence increasingly reshapes the financial sector, Indian banks are facing a sharp rise in fraud-related challenges, wi...
- NEET-UG June 21 retest: Bihar Police caution aspirants, parents against rumours, fraud callsBihar Police are warning students and parents about fake offers for NEET-UG exam papers. Cyber fraudsters are reportedly luring candidates ...
- Trump administration to revoke citizenship of 17 people, including an Indian-origin businessmanThe US Department of Justice is seeking to revoke the citizenship of 17 naturalized Americans, including an Indian-origin businessman accus...
- Insurance CEOs’ pay now linked to claims and customer grievances: What it means for policyholdersInsurance CEOs’ remuneration will now partly depend on how well they treat policyholders, from settling claims to resolving complaints. A t...
- Digital arrest: How India’s fastest-growing scam uses fake investigations and video calls to siphon off croresThey pose as the police, put you under ‘digital arrest’, and tether you to a video call till your savings are gone. How India’s fastest gro...
- FirstCry ordered to pay Rs 50,000 compensation to customer for tagging him 'fraud' after he cancelled tricycle orderA consumer commission has ordered FirstCry to pay Rs 50,000 compensation. The online retailer cancelled a customer's order without reason. ...
- BSNL ordered to pay over Rs 55 lakh compensation to co-operative bank after duplicate SIM used to access OTPs in Rs 87 lakh fraudKarnataka high court has ordered BSNL to pay more than Rs 55 lakh in compensation and damages to a co-operative bank that lost over Rs 87 l...
- PNG gas scam: Man clicked on bill link & kept losing money until Rs 31 lakh was drained; 21 others fell for the same fraudFake gas bill update scam: A cyber fraud has targeted 22 individuals in Thane, Maharashtra. Victims received fake gas bill update messages,...
- Man uses wheat flour to look like Nvidia's Jensen Huang and now has thousands of followers on social mediaA young man from rural China has become an internet sensation impersonating Nvidia CEO Jensen Huang. Yang Yang gained tens of thousands of ...
- Telcos urge TRAI to regulate OTT apps as spam shifts onlineTelecom firms report most spam now bypasses regulations via internet apps. They urge the regulator to bring these platforms under control. ...
- Jacqueline Fernandez, Sukesh Chandrashekar among 17 charged in Rs 200-crore money laundering caseA Delhi court has formally framed charges against actor Jacqueline Fernandez, alleged conman Sukesh Chandrashekar, and 17 others in a Rs 20...
- Trump orders tighter banking scrutiny of undocumented migrants, warns of account seizuresPresident Trump announced an executive order to shut down and seize funds from bank accounts supporting illegal immigration or holding welf...
- I4C warns of phishing scam targeting iPhone users via fake Apple support messagesBeware of a cunning phishing scam targeting iPhone users who have lost their devices. Scammers, posing as Apple Support, are sending fake m...
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