Major e-commerce companies in India, including Amazon and Flipkart, support the IS 19000:2022 standard to combat fake reviews through a Qua...

The government issued the new quality norms for e-tailers a year ago, prohibiting them from publishing paid reviews and demanding disclosur...

Amazon has said it is using advanced artificial intelligence (AI) to to spot inauthentic product reviews on the platform, ahead of Black Fr...

The government has drafted a framework for companies ranging from Alphabet Inc's Google, Meta Platform's Facebook and Instagram, Amazon.com...

Since e-commerce involves a virtual shopping experience without any opportunity to physically view or examine the product, consumers heavil...

Amazon has long been battling with fake or manipulated reviews and the problem has only worsened as more people flocked to its site for sho...

The rampant practice of fake or unverified reviews make it impossible for consumers to differentiate between actual and paid reviews of pro...

Under the provisions of the Consumer Protection Act, 2019, a Central Consumer Protection Authority (CCPA) has been established, w.e.f July ...

Every review with an identified customer and an identified transaction should form the basis of customer reviews, especially in the case of...

Amazon said it strictly prohibits fake reviews and has more than 12,000 employees around the world dedicated to protecting its stores from ...

The consumer affairs ministry along with the Advertising Standards Council of India (ASCI) held a virtual meeting on Friday with stakeholde...

Consumer Affairs Secretary Rohit Kumar Singh, who chaired the virtual meeting with stakeholders, discussed the impact of fake and misleadin...

Consumer affairs secretary Rohit Kumar Singh has written to all stakeholders: E-commerce entities like Flipkart, Amazon, Tata Sons, Relianc...

Facebook has also been under scrutiny by the UK's Competition and Markets Authority for antitrust concerns over the technology company's ac...

Counterfeit products range from perfumes to branded shoes to fashion apparel. Here is how to do your due diligence before making that purch...

"The e-commerce market places need to have a no-fake policy to address problems relating to selling fake products on their platforms," he s...

While top online retailers, including Amazon and Flipkart, are trying their best to encourage shoppers to leave reviews as they boost sales...