Exotel launches AI chatbot builder ExoMind powered by GPT-4The company said the cloud-based enterprise tool incorporates proprietary AI models and advanced generative AI capabilities to provide pers...
05 Apr, 2023, 03.33 PM IST
AI is changing the way businesses interact with customers: Exotel CEO Shivakumar GanesanIn an e-mail interview Shivakumar Ganesan, co-founder and CEO of Exotel discusses impact of AI on customer engagement and more.
28 Mar, 2023, 10.21 AM IST
Exotel bets big on traditional segments, product bundling to beat macroeconomic impactWinner of Comeback Kid category at ET Startup Awards, company looking to list in India by 2026, turn profitable by FY25.
30 Nov, 2022, 06.00 AM IST
ET Startup Awards 2022: Exotel’s resilience makes it winner in the Comeback Kid categoryOne of the jury members remarked that the opportunity of cloud telephony and the customer engagement puzzle that Exotel was solving will le...
31 Oct, 2022, 08.47 AM IST
Exotel appoints Airtel's Angira Agrawal as global SVP - GTM and strategyIn his previous stint, he was leading Airtel's growth in the west and BFSI nationally. He has worked at Skylo, Vodafone, NEC, Tata Communic...
30 Aug, 2022, 09.09 AM IST
Exotel raises $40 million from Steadview Capital, othersThe decade-old company, which remained bootstrapped for most of its life, said the latest fundraising brings the total capital it has raise...
04 Jan, 2022, 06.03 AM IST
Exotel acquires Cogno AI to build a full-stack customer engagement platformCogno AI is Exotel’s second M&A deal since absorbing Ameyo in June this year. The Bengaluru-based cloud telephony platform had raised $35 m...
11 Nov, 2021, 01.33 PM IST
Exotel bags $35 million in funding led by Sistema, othersIIFL, Synergy Capital, and existing investor Blume Ventures also participated in the round, alongside former Vodafone CEO Arun Sarin, who h...
29 Sep, 2021, 06.00 AM IST
Exotel, Ameyo join forces to address cloud-based contact centre servicesThe undisclosed Exotel-Ameyo merger deal will see investors representing 80% of shareholding in Ameyo exiting in cash, while CEO Sachin Bha...
29 Jun, 2021, 06.00 AM IST
Exotel gets Rs 45 crore funding from A91 Partners, Blume and othersCloud telephony platform Exotel, which was bootstrapped for nearly a decade until it raised Rs 40 crore in December, has raised more funds ...
02 Jun, 2021, 12.57 PM IST
Exotel raises Rs 40 crore in funding from A91 PartnersPrior to this round, the company had raised just Rs 2.5 crore in seed funding from Mumbai Angels and Blume Ventures.
10 Dec, 2020, 01.26 AM IST
Cloud telephony platform Exotel partners with ZendeskWith this partnership, Zendesk will include Exotel's voice platform as part of its customer support offerings in the region.
03 Jul, 2017, 08.57 AM IST
Exotel forays into Southeast AsiaExotel, a cloud telephony company, will make its tools and rules for building software applications termed as API available in Singapore, M...
13 Apr, 2016, 02.39 PM IST
Exotel sets up research division to spur innovation in voice spaceCalled Exotel Labs, the division will have a team of researchers specialising in machine learning, data mining and signal processing. It wi...
16 Mar, 2016, 12.09 PM IST
Cloud telephony firm Exotel acquires VoyceVoyce started operations in 2014 with a team of five members - Nikhil Kumar, Arun Raj, Varun Raj, Satendra Singh and Sushil Shah.
05 Nov, 2015, 02.07 AM IST
Exotel to buy Singapore's social media startup Croak.it!This is the first acquisition for Bengaluru-based Exotel, which is targeting to achieve a revenue of about Rs 185 crore in next two years.
03 Feb, 2015, 11.53 AM IST
Startups adopting cloud telephony duck as storm brews in segmentZivame, Druva, red-Bus, CommonFloor and Ola are among the prominent startups that use cloud telephony services of either of these players.
15 Oct, 2014, 06.43 AM IST