Psychology says people who don't like talking to customer care aren't necessarily antisocial, they may be trying to reduce stress and uncertaintyPsychology suggests that people who dislike talking to customer service are not necessarily impatient, rude, or antisocial. For many, these...
12 Jul, 2026, 08.26 AM IST
AI can't replace mental health therapists. But here's where it might make a differenceThe appeal is easy to understand. Chatbots don't judge. Unlike stretched mental health services in countries such as New Zealand and Austra...
10 Jul, 2026, 10.52 AM IST
Preparing Your Brand for Agentic AIAI agents are transforming brand-consumer relationships. The authors explore how brands must adapt to a new retail environment in which con...
03 Jul, 2026, 03.56 PM IST
Meet the $500,000 ChatGPT-powered humanoid robots acting as teachers, counsellors and translators in a San Diego schoolCalifornia's Altus Schools has deployed two life-sized, ChatGPT-powered humanoid robots, Ameca, to assist teachers and students. These robo...
30 Jun, 2026, 09.26 PM IST
AI speaks every language. So why learn French anymore?As AI translation tools advance, universities grapple with the future of language education. While AI facilitates communication, experts ar...
27 May, 2026, 11.46 AM IST
AI addiction becoming new concern for doctors? 5 signs that you might be addicted to chatbots without even realisingAI chatbots have quickly become part of everyday life, helping people with tasks, advice and even emotional support. However, new research ...
04 May, 2026, 06.22 PM IST
Google, Character.AI agree to settle suits involving teen suicideGoogle and Character.AI have agreed in principle to settle several lawsuits by families alleging AI chatbots harmed children, including a c...
08 Jan, 2026, 08.20 AM IST
Is our mental health becoming collateral damage in the rise of AI companions? New study reveals surprising findingsAs emotionally responsive AI companions enter everyday life, a new study in the New England Journal of Medicine raises urgent concerns abou...
21 Dec, 2025, 09.41 PM IST
Not just jobs, AI might now be targeting your emotions with guilt trips and FOMO: Harvard study reveals chilling chatbot manipulationA Harvard Business School study has revealed that popular AI companion apps often use emotional manipulation to keep users engaged. Analyzi...
25 Sep, 2025, 04.58 PM IST
Microsoft AI chief warns rising ‘AI psychosis’ could spark calls for robot rights, reveals a ‘dangerous turn’ in chatbots' progressMicrosoft's AI chief, Mustafa Suleyman, cautions about the rise of 'AI psychosis,' where users develop intense attachments to chatbots, bel...
22 Aug, 2025, 02.16 PM IST
ChatGPT isn’t your therapist anymore: OpenAI draws the line as emotional AI gets a reality checkOpenAI is setting boundaries for ChatGPT, preventing it from acting as a therapist or emotional support system due to psychological risks. ...
06 Aug, 2025, 08.50 PM IST
Chatbots as Confidants: Why Gen Z is Dumping Therapists and Friends for AI GuidanceIn an age characterized by digital saturation, increasing workplace stress, and emotionally unavailable support systems, chatbots are emerg...
04 Aug, 2025, 04.13 PM IST
Validation, loneliness, insecurity: Why youth are turning to ChatGPTExperts warn that this digital "safe space" is creating a dangerous dependency, fueling validation-seeking behaviour, and deepening a crisi...
03 Aug, 2025, 06.52 PM IST
Validation, loneliness, insecurity: Why youth are turning to ChatGPTA worrying trend emerges as youngsters confide in AI chatbots. Educators and mental health experts are concerned about the growing dependen...
03 Aug, 2025, 02.40 PM IST
Futurist Sinead Bovell warns against kids' growing dependence on AI in education: 'We missed the smartphone era, let’s not miss this'Canadian futurist Sinead Bovell warned of a rising dependency among children on AI chatbots, likening it to a new form of addiction. She ur...
06 May, 2025, 08.28 PM IST
Facing teen suicide suits, Character. AI rolls out safety measuresIn a Florida lawsuit filed in October, a mother claimed the platform bears responsibility for her 14-year-old son's suicide. The teen, Sewe...
13 Dec, 2024, 10.07 AM IST
Behind Hume’s conversational AI with emotional intelligenceHume AI, backed by various investors, introduces a voice AI with emotional intelligence understanding human emotions. Founded by Alan Cowen...
01 Apr, 2024, 06.01 AM IST