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E DAAKHIL FACILITY
Parliamentary panel flags low consumer case resolution rate under e-daakhil platform; seeks urgent stepsA parliamentary panel urged the government to improve consumer case resolution. The panel expressed concern over the low resolution rate on...- Govt launches AI-enabled helpline, ecommerce safety measures to boost consumer protectionLeading platforms, including Reliance Retail, Tata Sons and Zomato adopted a safety pledge as the government rolled out new consumer protec...
- As many as 50,258 real estate cases pending in consumer courts: Government dataGovernment data reveals more than 50,000 real estate cases are pending in consumer courts. As of July 31, 2024, 1,94,555 out of 2,44,813 ca...
- Govt says working on using AI to reduce pendency of consumer cases"In furtherance of keeping the same momentum of disposal of cases, the Department has made filing of cases through E-daakhil in consumer co...
- Number of consumer cases disposed in 2022 exceeds total cases filed last year: GovtIn 2022, the total number of cases filed stood at 1,73,457 while the cases disposed of stood at 1,82,248 last year. From July 2022, there h...
- Government notifies new rules for consumer commissions; national body's jurisdiction enhancedAccording to the new rules, district commissions will have jurisdiction to entertain complaints up to Rs 50 lakh worth value of goods or se...
- Be it defective saree or tawa, consumers getting speedy justice via e-Daakhil: CCPASo far, a total of 213 cases have been disposed of via e-Daakhil facilities set up in consumer commissions across the country, Central Cons...
- E-Daakhil portal for consumer grievance redressal now operational in 15 states, UTsThe government said the portal is now operational in 15 states and UTs. "The Department of Consumer Affairs is now proactively following up...
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