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DIGITAL CUSTOMER COMPLAINTS
The safe keepers: Inside India's booming locker economyIndia’s locker economy is booming amid rising gold prices and household wealth. While banks remain the preferred repository, private vault ...07 Jun, 2026, 08.41 AM IST- Operation Octopus: Trapping the tentacles of India’s cyber fraud networkAmidst the alarming increase in cyber scams, the Hyderabad Police have initiated Operation Octopus, a mission aimed at dismantling the enti...31 May, 2026, 03.28 PM IST
- Pizza Hut's AI system promised 30-minute delivery, now it's facing 45-minute waits and a $100M lawsuit insteadPizza Hut's new AI system, Dragontail, has led to a major lawsuit. A large franchisee claims the technology backfired, causing delivery del...21 May, 2026, 04.18 PM IST
- AI use cases may lead to Rs 100 crore savings for Air IndiaAir India is leveraging AI extensively, developing over 30 in-house tools to save approximately Rs 100 crore annually. These AI application...20 May, 2026, 11.38 PM IST
- Cable, DTH vs streaming: Battle lines drawn at Trai over FAST TV rulesIndia's old television distributors and new digital companies are in a regulatory fight. The debate is about whether internet-delivered TV ...18 May, 2026, 05.00 PM IST
- Digital gold and silver players form self-regulatory body for greater consumer protectionIndia's digital precious metals industry has launched the Digital Precious Metals Assurance Council of India (DPMACI), a self-regulatory bo...11 May, 2026, 08.24 PM IST
- Can NRIs use Indian mobile numbers abroad for banking? OTP delays, SIM deactivation and account access issues, know what to doNRIs managing finances abroad often face OTP issues with their Indian mobile numbers. While banks are increasingly supporting international...08 May, 2026, 11.39 AM IST
- Trai proposes fine up to Rs 50 lakh on telcos for improper handling of customer complaintsTelecom regulator TRAI is proposing a new system for telcos to handle customer complaints. Service providers must offer clear complaint reg...07 May, 2026, 10.43 PM IST
- One of Iran's most powerful families founded its largest crypto exchange. It's used by the IRGC to move millionsIran's largest cryptocurrency exchange, Nobitex, is controlled by the sons of the influential Kharrazi family, who concealed their ties for...02 May, 2026, 06.49 AM IST
- Hyderabad cops want RBI to plug gaps that facilitate cybercrimeHyderabad Police's crackdown on cyber fraud, revealing systemic banking gaps and Rs 400 crore annual losses, has prompted a high-level meet...01 May, 2026, 02.10 PM IST
- Is your paneer real? Maharashtra orders restaurants to disclose types of cottage cheese used in billMaharashtra's Food and Drug Administration now mandates restaurants and eateries to clearly disclose if "paneer" is genuine or a substitute...01 May, 2026, 11.06 AM IST
- RBI sharpens compliance norms, expands use cases of UPI-linked wallets for foreign visitors under draft PPI normsThe Reserve Bank of India has unveiled draft guidelines for prepaid payment instruments. These new rules aim to strengthen compliance and c...22 Apr, 2026, 10.12 PM IST
- 'Don't bother me, I am on vacation': Man's banking complaint sparks meme fest after he tags wrong person on XA banking customer's routine complaint on X took a hilarious turn when they mistakenly tagged the wrong Vikas Saraswat. The individual, on ...21 Apr, 2026, 09.53 AM IST
- Trader Joe’s $7.4 Million Settlement: Eligible shoppers can claim class action money — Here’s how to file a claim and when you will get itThe class action lawsuit, filed in 2019 by plaintiff Brian Keim, alleged that Trader Joe’s violated the Fair and Accurate Credit Transactio...16 Apr, 2026, 05.43 PM IST
- Air India, Tata Digital losses push Tata Sons’ new ventures towards Rs 29,000 crore hit: ReportTata Sons' new ventures face significant financial challenges. Projections indicate a combined loss of up to Rs 29,000 crore in FY26. Air I...07 Apr, 2026, 03.46 PM IST
- Insurance policy mis-selling trap: Over 80% of users on online insurance platforms experience dark patterns, reveals studyFrom 1 July, stricter norms issued by the Reserve Bank of India will come into force against banks’ mis-selling of financial products, incl...06 Apr, 2026, 06.30 AM IST
- Extension WTO e-comm duty moratorium for longer period to give certainty to biz: Union minister Piyush GoyalIndia is pushing for an extended moratorium on import duties for digital goods transmitted across borders. This move aims to provide busine...02 Apr, 2026, 08.16 PM IST
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