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DGCA PASSENGER RIGHTS
Flight status delayed or cancelled due to heavy rain? Here's when you can claim a refund, free meals and hotel accommodationIndian passengers have rights during monsoon flight disruptions. Airlines must offer refunds or alternative flights for cancellations due t...- AI171 crash investigators did not give much importance to lone survivor's statement: Pilots bodyPilots' body criticizes the investigation into the Air India flight 171 crash. They claim the lone survivor's account of flickering lights ...
- Supreme Court bats for rationalisation of airfares, asks Centre to provide relief to peopleThe Supreme Court has taken a stand on air travel pricing, urging the government to implement fairer airfare practices. Observing substanti...
- Airlines facing big challenges; 'hope we see better days': DGCA chiefThe Directorate General of Civil Aviation is working to help airlines grow and flourish. It is also focusing on passenger rights. Airlines ...
- 6 new airline rules on free seat allocation, PNR, delays, cancellations and moreAirlines must now offer at least 60% of flight seats free of charge, ensuring fairer access for all passengers. New DGCA rules also mandate...
- Flying soon? DGCA directs airlines to share passenger rights link with ticketsThe DGCA has directed Indian airlines to include a link to passenger rights with tickets to inform travelers about entitlements during serv...
- From hotel accommodation to full refund, Centre mulls stricter measures to safeguard air travelersThe catalyst for this proposed change stems from a recent incident involving IndiGo passengers who were not flown to their destination from...
- Denied boarding by airline? You may demand 400% compensation. Here are your rights and how to claimThe Directorate General of Civil Aviation (DGCA) has issued a show cause notice to Air India for failing to adhere to regulations concernin...
- Air India urination case: Woman victim moves SC for guidelines on unruly behaviourThe petitioner in the Air India urination case has moved the Supreme Court seeking a direction to the Director General of Civil Aviation (D...
- Urination on woman on AI flight: DGCA tells HC it will place on record panel details where offender can appeal flying banThe DGCA made the submission when the court was hearing a plea by Mishra seeking direction to the authorities to expeditiously constitute a...
- Paid for business class but made to fly economy? You may be compensated soonThe move comes after multiple complaints from passengers that despite booking business class tickets, they were made to fly economy as seat...
- DGCA to issue new rules to compensate passengers whose tickets are involuntarily downgraded by airlinesThe Directorate General of Civil Aviation (DGCA) is in the process of amending the Civil Aviation Requirement (CAR) pertaining to 'faciliti...
- Rs 20,000 compensation if alternate flight not arranged in case of denied boarding: DGCADGCA has laid down conditions for airlines in case a passenger holding a valid ticket and having presented on time is denied boarding. A co...
- AAIB to probe SpiceJet's Mumbai-Durgapur flight turbulence incidentThe Aircraft Accident Investigation Bureau (AAIB) will probe the SpiceJet Mumbai-Durgapur flight "accident" on Sunday that left 17 people i...
- Flight turbulence: DGCA grounds crew, inspecting entire SpiceJet fleet; Two passengers in ICUAt present, the aircraft that was involved in the incident on Sunday is grounded in Kolkata, the DGCA said. The rest of the SpiceJet aircra...
- DGCA asks Air India to repair aircraft after passenger complains of shabby interiorsOn Monday, a passenger posted on social media a couple of pics of shabby interiors including a broken armrest of Air India's Airbus A320 ai...
- Resolve complaints on social media; update and refund: DGCAAirlines have also been asked to provide special facilities to senior citizens and make food and water available to passengers in case of f...
- Airlines liable to pay passengers for denying boarding: DGCA to HCDGCA said that the airlines are liable to compensate the passengers who are denied boarding despite having confirmed tickets.
- DGCA: Airlines must pay for denying seats to those with confirmed ticketsIn an unequivocal stand, the Director General of Civil Aviation told Delhi High Court that passengers can seek compensation when denied sea...
- IATA adopts resolution to tackle in-flight unruly passenger behaviourTo check growing instances of unruly in-flight behaviour by passengers, airlines around the world have decided to work jointly.
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