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DECEPTIVE AIRLINE PRACTICES
Seat fees are not the real problemIndia's aviation regulator has paused a directive mandating free seat selection for 60% of seats, opting for a broader review. This decisio...- View: The dark side of India’s digital gold rushIndia's booming digital commerce is marred by "dark patterns," design tactics that trick consumers into overpaying or buying unwanted items...
- Air passengers tricked into paying premium seat fees despite free options, says Consumer Commission; airline ordered to compensateAn airline has been ordered to pay compensation for misleading passengers. The Maharashtra State Commission ruled the airline used a 'dark ...
- US appeals court to reconsider airline fees decisionThe 5th U.S. Circuit Court of Appeals will reconsider its ruling that the Transportation Department can require airlines to disclose fees u...
- Two US airlines sued over selling ‘window seats’ without windowsDelta Air Lines and United Airlines are in legal trouble. Passengers claim they paid extra for window seats but got seats next to a wall. L...
- E-commerce platforms must comply with guidelines on 'dark patterns': Food Minister Pralhad JoshiUnion Minister Pralhad Joshi has directed e-commerce platforms to adhere to government guidelines on 'dark patterns' and conduct internal a...
- Budget travel gone extreme: Woman fakes being pregnant to avoid airline baggage fees. Here's how she did itA budget-conscious traveler, Grace Hale, found a creative way to avoid Ryanair’s high baggage fees—by faking a pregnancy. Stuffing her make...
- US court blocks Biden administration's airline fee disclosure ruleA U.S. appeals court has blocked a 2024 rule by the Biden administration requiring airlines to disclose service fees upfront. The court fou...
- Combating dark patterns; declining VC funds for female foundersHappy Thursday! The government will soon release a tool to help consumers fight manipulative ‘dark patterns’ used by websites. This and mor...
- As part of 100-day plan, Govt to launch app to target deceptive methods used by cos to trick consumers: SourcesWithin the upcoming two months, the government is set to unveil a mobile application aimed at notifying consumers about deceptive technique...
- Travel sites told to refund air tickets booked during lockdownThe DoCA told the companies to process the pending refunds by the third week of November, failing which the Central Consumer Protection Aut...
- What's free web check-in when all seats are paid? Govt asks airlines, raises concerns over unfair practicesThe Indian consumer affairs ministry has expressed concerns over unfair trade practices by airlines and online travel aggregators. These pr...
- Advertising body norms target online deceptive design patternsThe Advertising Standards Council of India has released guidelines to tackle the issue of dark patterns in online advertising that will cov...
- Types of financial crimes you must be aware of: Identity Theft and Investment FraudFinancial crimes are not limited to stealing money from your accounts. These pervasive offences now extend to almost every fiscal activity ...
- Flyers stuck at airport have right to free food, stayNational Consumer Disputes Redressal Commission noted that passengers have "the right to food, refreshment and accommodation" when they are...
- Unsparing consumer fora protected consumers' rights in 2017The cases of medical negligence, a much-debated issue, too came before consumer fora which also put to task the real estate majors for fail...
- SpiceJet rallies 7% even as DGCA spikes Re 1 ticket offerSpiceJet's Re 1 ticket offer may have earned the carrier a stern cease-and-desist warning from the aviation regulator, but the stock is on ...
- SpiceJet floats Re 1 ticket, DGCA shoots it downThe carrier shot back that the offer can’t be predatory as it has only a 20% share of the market and that it clearly told customers that se...
- PSUs, insurance firms face tough time in consumer fora in 2012Insurance firms and PSUs had to face some tough time in 2012 from the consumer fora which pulled up these entities for causing a rise in fr...
- Airlines not unanimous on deceptive fares: SpicejetDomestic airlines are not 'unanimous' in phasing out deceptive ticket pricing mechanism, low-cost carrier Spicejet CEO Sanjay Aggarwal has ...
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