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How Agentic AI can be the change agent in customer services transformationCustomer service is rapidly evolving with Agentic AI. This technology promises to resolve most customer issues autonomously by 2029, signif...- For those looking for good businesses to invest in for the medium term: 5 Large-cap stocks with upside potential of up to 46%While it may appear to be easy, few investors have the ability to hold on to a stock ignoring the euphoria or fear on the street. That is p...
- Vertex Global Services to impart AI-specific skills to 8,000 professionals in India over next 3 yearsThis initiative is poised to revolutionise their in-house capabilities, backed by the launch of the VAssist tool to build efficiencies in c...
- India takes tiny steps back from its China dependencyIndia is striving to reduce its dependency on China for pharmaceutical raw materials by promoting domestic production through a Production-...
- Time for contrarian buying? 6 IT stocks which may deliver returns between 14 to 30 % in one yearMany times, the street tends to make a bucket of stocks and a narrative gets created that that these stocks have similar characteristics an...
- Nifty IT index stocks: Is the bad news built in prices? First bell for contrarian investorsWe take a look at what analysts are saying for all the NIFTY IT index stocks. The following list of stocks in the NIFTY IT index were given...
- Nifty IT index stocks: Candidate for outperformance in bearish market?In Wednesday’s trading session, as the nifty made a U turn, one set of stocks which were able to hold its head above water for some time we...
- Nifty IT index stocks: Divergent recos and price targets, only one can be rightAfter a few weeks of upward movement, some of the IT stocks are once again witnessing pressure. Is the start of another round of fresh deli...
- Bias is back towards 'Buy' for Nifty IT index stocks; will analysts be proven right?After underperforming the markets for more than nine months, some of the IT stocks are witnessing increased activity. Will they sustain or ...
- Nifty IT index stocks: Hold recommendations galore; will analysts be right?Gone are the days, when a single company was considered a bellwether for IT sector stock. Today, whether it is a large or mid sized company...
- Islands with different weather conditions: Top Nifty IT stocks analysts suggest to 'buy' and 'hold'The Indian IT sector has been into “ each to its own” mode. Except for the fact that all the top companies have slowed the hiring, it is cl...
- Divided house: Top Nifty IT stocks analysts suggest to 'buy' and 'hold'After a long period of time, the Indian IT sector is getting into “ each to its own” mode. Except for the fact that all the top companies h...
- Top Nifty IT stocks analysts suggest to 'buy' and 'hold'After inline numbers from TCS and disappointment by infy, it might appear that Q4 earning season for the IT sector has taken a back seat. T...
- Top Nifty IT stocks analysts recommend to 'buy' and 'hold'The Q4 earning season started with TCS announcing its result which was pretty much in line. Then came Infy, which was a disappointment and ...
- Top Nifty IT stocks analysts suggest buying this weekStock Reports Plus, powered by Refinitiv, is a comprehensive research report that evaluates five key components of 4,000+ listed stocks - e...
- India ranks 3rd in the world in customer experience maturity: reportCurrently, only 17% of Indian businesses deliver ‘exceptional’ customer services, even though 79% said CX is a way to drive revenue accordi...
- Customer Experience: The new ‘mantra’ for business success in the digital eraAPAC businesses understand the importance of customer experience and are focused on optimising the customer journey in 2020, with one in fi...
- Cisco to acquire Customer Experience Platform CloudCherryUpon completion of the transaction, the CloudCherry team will join Cisco’s Contact Center Solutions business, led by Vasili Triant, vice pr...
- Cisco-backed CloudCherry secures $9 million in second round of Series A fundingCloudCherry will use the fresh round of funds to grow its North American business and data science capabilities, said Vinod Muthukrishnan, ...
- Do private equity funds make bad chefs?Prudent investment metrics back PE’s thinking in grabbing pieces of the Rs 1,00k crore Indian restaurant industry. The industry is growing ...
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