South Korea fines Coupang $409 million in country's largest data breach penaltyThe Personal Information Protection Commission said the New York-listed company had leaked personal data of more than 33 million customers ...
US refunds $22 billion in first repayments of Trump's tariffs in MayUS authorities have begun refunding billions in customs duties. This follows a Supreme Court decision invalidating President Donald Trump's...
Customer service no longer a cost centre in AI era: HGS CEO Venkatesh KorlaArtificial intelligence is transforming the business process management sector. Companies are now prioritizing customer experience, moving ...
American company Opendoor shuts India operations, says jobs should be closer to US customersUS real estate firm Opendoor is closing its India operations. The company is moving its work back to America. This decision impacts around ...
Donald Trump signs bill giving nearly $70 bn to his immigration enforcement agenda through end of his termPresident Donald Trump has signed a new law boosting his immigration and deportation plans with nearly $70 billion. The bill allocates sign...
Physicswallah is ‘class’ apart, says DAM Capital after initiating with Buy rating. 3 reasons whyDAM Capital has initiated coverage on PhysicsWallah with a Buy rating, calling the ed-tech firm ‘a class apart’ and highlighting strong gro...
BFSI’s new trust economy: Why privacy is the quietest driver of growthWith India's DPDP framework taking shape, forward-looking financial institutions are turning privacy into a competitive advantage with supp...
Meta launches business agent AI to automate customer service, sales and business operationsMeta has unveiled Meta Business Agent, an AI-powered assistant designed to help businesses automate customer support, sales, scheduling and...
Kalshi to collect employment info from customers trading in some high-risk marketsKalshi will now assign a score to new markets, and the score will determine how much Kalshi believes that particular market is at risk of i...
Customers will feast as Zepto to pour fuel into quick commerce fireZepto’s proposed Rs 9,500 cr ($1 billion) IPO could significantly intensify competition in India’s already crowded quick commerce market. T...
The Wedding Company raises $2.75 million in seed fundingThe Wedding Company, a tech-driven wedding platform, secured $2.75 million in seed funding to enhance its services and expand its vendor ne...
US Customs’ $166 billion tariff refund plan faces court fight over who gets access to payoutsA government official testifies today in federal court. This concerns billions of dollars in import taxes. The Supreme Court ruled these ta...
Sisters in Yellow by Mieko KawakamiA popular deli known for its fresh food and loyal customers faced a sudden downturn. Business dropped significantly. Customers began arguin...
Inspirational quote of the day by Bill Gates: “Your most unhappy customers are your greatest source...”Quote of the day: Bill Gates' words highlight the importance of unhappy customers. Their feedback reveals flaws and areas for improvement. ...
Insurance CEOs’ pay now linked to claims and customer grievances: What it means for policyholdersInsurance CEOs’ remuneration will now partly depend on how well they treat policyholders, from settling claims to resolving complaints. A t...
TVS Motor launches premium retail channel TVS PaddockTVS Motor Company has launched TVS Paddock, a new retail channel for its premium motorcycles. This initiative aims to strengthen customer e...
GOQii moves SC over higher customs duty on fitness trackersGOQii Technologies has approached the Supreme Court. The fitness tech company wants a decision on customs duty for its imported bands. It a...