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CUSTOMER SUPPORT JOBS REPLACED BY AI
Why AI may not take your job, but could destroy the middle class dream forever- Customer service no longer a cost centre in AI era: HGS CEO Venkatesh KorlaArtificial intelligence is transforming the business process management sector. Companies are now prioritizing customer experience, moving ...
- American company Opendoor shuts India operations, says jobs should be closer to US customersUS real estate firm Opendoor is closing its India operations. The company is moving its work back to America. This decision impacts around ...
- Meta-Reliance AI hub; SAP CEO on India's AI edgeMeta has tapped Reliance for India AI data centre. This and more in today's ETtech Top 5.
- If AI Can Create Anything, How Do We Know What's Real?As generative AI makes it easier to create realistic images, documents, and digital content, organisations are investing in AI-powered frau...
- Meta launches business agent AI to automate customer service, sales and business operationsMeta has unveiled Meta Business Agent, an AI-powered assistant designed to help businesses automate customer support, sales, scheduling and...
- Salesforce layoffs: Employees from Agentforce AI, Mulesoft IT teams handed pink slipsThe enterprise software company has undertaken a fresh round of layoffs, affecting employees working on its Agentforce AI product, Mulesoft...
- As Apple's WWDC conference kicks off, investors want to know if AI will save SiriApple prepares to reveal its AI advancements. A revamped Siri and new developer tools are expected. This move aims to bridge the gap with c...
- India's cybersecurity talent gap grows as skills prove hard to findIndia faces a critical cybersecurity talent shortage, with nearly 39,000 unfilled positions, especially in emerging fields like IoT and blo...
- 'Start your job search with...': American billionaire Mark Cuban shares career advice to graduates in the AI era, explains how to find better opportunitiesAmerican billionaire Mark Cuban urges recent graduates to target small businesses for career starts, predicting they'll lead AI-driven job ...
- Can’t find a job after graduation? Blame WFH, not AIRecent graduates are blaming AI for a tough job market, but new studies suggest remote work is the primary culprit. WFH policies make it ha...
- Marvell to join S&P 500 after AI boom helps chipmaker pass profitability testThe company will replace swimming pool equipment distributor PoolCorp on the benchmark index before the start of trading on June 22. Marvel...
- New Workforce Study Finds AI Capabilities Reaching More Occupations Earlier Than AnticipatedA new study suggests artificial intelligence is reshaping the workforce faster than previously expected, with 93% of occupations now consid...
- What tech companies won't tell you about hiring after 40? What to do if laid off at work
- Fed's Warsh inherits economy increasingly squeezed by inflationNew Fed Chair Kevin Warsh faces a challenging economy. Rising inflation, fueled by the Iran war's impact on energy and goods, is squeezing ...
- 'Doctors have BMWs, Audis': IIT engineer, who got laid off by a American big tech company, says MBBS is the only AI-proof career left in India; doctors fire backAn IIT graduate's claim that medicine is India's safest career is sparking debate. He argues AI and tech layoffs make doctor jobs more secu...
- Coforge shares gain over 2% after unveiling agentic AI platform for insurance industryCoforge's stock saw a boost following the launch of its "Nexa Agentic AI Platform," designed to enhance the global insurance industry. This...
- AI could automate 50% of enterprise data work in 18 months: Salesforce SVP Gaurav PathakArtificial intelligence is poised to automate half of enterprise data tasks within 18 months. Salesforce's Gaurav Pathak highlights AI agen...
- “Just mark my words”: Anthropic CEO Dario Amodei's stark warning on AI-driven layoffs, says 'ideology won't survive reality'Anthropic CEO Dario Amodei predicts AI's profound impact on jobs will force political unity on worker support measures. He believes ideolog...
- If AI wipes out jobs, who will buy all the products? The economic risk nobody is talking about
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