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CUSTOMER SUPPORT AI
Customer service no longer a cost centre in AI era: HGS CEO Venkatesh KorlaArtificial intelligence is transforming the business process management sector. Companies are now prioritizing customer experience, moving ...- American company Opendoor shuts India operations, says jobs should be closer to US customersUS real estate firm Opendoor is closing its India operations. The company is moving its work back to America. This decision impacts around ...
- From finance to leadership: How technology is shaping smarter decisionsArtificial intelligence is transforming finance and leadership. AI tools now help analyse risks, detect fraud, and automate tasks. Leaders ...
- If AI Can Create Anything, How Do We Know What's Real?As generative AI makes it easier to create realistic images, documents, and digital content, organisations are investing in AI-powered frau...
- How autonomous AI is transforming the future of enterprise innovationArtificial intelligence is evolving beyond task-based automation toward autonomous systems capable of reasoning, planning, and executing co...
- Every AI Product Can Demo. Few Can Scale.The future of AI will be shaped not only by breakthrough innovation, but by products that organisations can deploy, trust, and scale. As en...
- Meta launches business agent AI to automate customer service, sales and business operationsMeta has unveiled Meta Business Agent, an AI-powered assistant designed to help businesses automate customer support, sales, scheduling and...
- Salesforce layoffs: Employees from Agentforce AI, Mulesoft IT teams handed pink slipsThe enterprise software company has undertaken a fresh round of layoffs, affecting employees working on its Agentforce AI product, Mulesoft...
- Super Micro Computer to raise $7 billion in equity offerings to meet AI server demandAI infrastructure firms have seen accelerated demand as tech companies and cloud providers ramp up investments in data centers to support ...
- From AI pilots to enterprise-wide transformation: How scalable AI products are creating real business impactAs enterprise AI adoption accelerates, organisations are placing greater emphasis on products that can be deployed, scaled, and integrated ...
- Which AI products are actually delivering results? The innovations defining enterprise AI in 2026The AI era has moved from potential to proof. In 2026, the products that matter are not the most complex; they are the ones delivering meas...
- AI coding startup Cursor, courted by SpaceX, picks London as European hubElon Musk's SpaceX, which is readying for a closely watched IPO this week, said in April it had secured an option to either acquire code-...
- US stocks | Alphabet taps Intel to make three million in-house chips: ReportNvidia has not placed an order with Intel yet, but has been evaluating whether the company's technology can be used to make a processor tha...
- Voice AI startup ElevenLabs appoints Alexander Holt its field CTOVoice AI firm ElevenLabs has appointed Alexander Holt as its Field CTO, a move aimed at accelerating AI integration for enterprise clients ...
- Timing, not talent, holding back Snowflake’s India R&D expansion: Cofounder Benoît DagevilleSnowflake is prioritizing tightly integrated global engineering teams for core product development, impacting its R&D expansion plans in In...
- How AION-Tech is building smarter logistics through data and intelligenceAION-Tech Solutions is leveraging the convergence of AI, analytics, asset intelligence, and digital logistics to build an integrated enterp...
- Cognizant launches Ace Team Program to nurture new generation of AI talentCognizant has launched the Ace Team Program in India to cultivate engineering talent for client digital transformations and its AI goals. S...
- As AI shifts from training to inference, Intel moves up the stackIntel is changing its AI strategy. The company is now focusing on building complete AI systems and infrastructure, not just chips. This mov...
- Meta enters enterprise AI race with new business agentMeta Platforms has unveiled a cutting-edge AI assistant crafted to streamline daily operations for businesses. This innovative tool is capa...
- Observability firm Coralogix deepens India bet as AI security demand risesIsraeli observability platform Coralogix is significantly expanding its operations in India, a key growth market, as enterprises adopt AI-d...
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