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CUSTOMER SUCCESS AI
AI adoption reshapes workflows and hiring across high-growth technology companies: ReportArtificial intelligence adoption is rapidly transforming high-growth technology companies. Many businesses are deploying AI across engineer...
Why voice, not keyboards, may define AI's next chapterThe artificial intelligence race is shifting focus from model size to user interaction. Voice interfaces will soon replace keyboards for ma...
Intel forecast crushes estimates as AI boom boosts chip demand; shares jumpIntel expects third-quarter revenue between $15.8 billion and $16.8 billion, compared with analysts' average estimate of $15.1 billion, acc...
Bootstrapped and profitable: TripleDart's blueprint for scalingBootstrapped with just Rs 5 lakh in 2020, TripleDart has evolved from a niche B2B marketing agency into an AI-powered growth platform with ...
ET Most Innovative AI Product Awards 2026: Every AI product eventually competes on trust, not technologyAs enterprise AI adoption accelerates, technology alone will not be sufficient to differentiate AI products. The ET Most Innovative AI Prod...
Oracle Financial Services shares jump 5% on strong Q1 results; PAT soars 121%, revenue up 69%Oracle Financial Services Software shares rose 5% on Thursday. The company reported a 121% year-on-year net income increase. Revenue from o...
Why the future of enterprise AI depends on better decisions, not bigger modelsEnterprise AI success hinges on enabling better business decisions. Larger AI models do not guarantee improved operational efficiency or co...
ET Most Innovative AI Product Awards 2026: The next challenge for India's AI companies isn't building: it’s being rememberedThe Indian AI ecosystem has evolved past the making of cutting-edge products. The more AI solutions are launched by enterprises, startups a...
Companies Are Laying Off Workers Because of AI’s Potential—Not Its PerformanceAI has been cited as a cause of layoffs, but is it actually displacing jobs? And if not, what’s going on? Based on a survey of 1,006 global...
ET Most Innovative AI Product Awards 2026: Enterprise AI isn't bought; it's approvedET Most Innovative AI Product Awards 2026 recognises AI products delivering measurable business impact across industries and enterprise fun...
Global Market: ASML's AI-fuelled rally raises prospects of becoming Europe's first trillion-dollar companyThe artificial intelligence boom has propelled Dutch chip equipment maker ASML to become Europe's most valuable listed technology company, ...
China's Kimi K3 emerges as a low-cost rival to Anthropic's Fable 5China's Kimi K3 AI model is now challenging premium frontier models with its performance. It joins Meta's Muse Spark and Google's Antigravi...
India's IT model is out of date. Can the industry reinvent itself?Indian IT companies have survived many technological upheavals. But AI is threatening their pyramid model resting on an army of workforce p...
China's Kimi K3 rattles US AI industryKimi K3, a new artificial intelligence program from a Chinese startup called Moonshot AI, stunned the US tech industry on Friday, setting o...
AI won't diminish IT services, will instead make it more vital: Anand Mahindra at Tech Mahindra AGMTech Mahindra Chairman Anand Mahindra said AI will not replace India's IT services industry but make it more important by driving enterpris...
ET Most Innovative AI Product Awards 2026: Why enterprise buyers care more about Monday than launch dayET Most Innovative AI Product Awards 2026 come at a time when enterprise AI adoption is moving beyond pilots and product launches. Enterpri...
AI is changing hospitality careers: Top travel jobs and skills likely to survive in the age of Artificial IntelligenceArtificial intelligence is transforming travel operations and job roles. Many travel careers will remain resilient due to their human inter...
To Thrive in the AI Era, Companies Need Agent ManagersAs autonomous AI agents move from experimentation to execution, companies are discovering they need a new kind of leader to manage them. Dr...
ET Most Innovative AI Product Awards 2026: Why some AI startups may be underestimating their own AI productsET Most Innovative AI Product Awards 2026: AI startups in India are fighting for attention in a crowded market. But many founders still und...
Voice AI goes mainstream as enterprises move beyond pilotsVoice AI goes mainstream as enterprises move beyond pilots, with large language models enabling natural conversations and driving demand fo...