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CUSTOMER SERVICE FRUSTRATIONS
Man fights an AI chatbot for several minutes over a Rs 820 refund, here's why he says the bot won- Quote of the day by Maya Angelou, 'There's a world of difference between truth and facts. Facts can obscure the truth' offers timeless life advice on digging deep to seek truth in age of social media information
- How PayPal went from Wall Street favorite to unwilling merger target
- How PayPal went from Wall Street favorite to unwilling merger targetThe company synonymous with digital payments this past week got a $53 billion offer to be taken private by upstart rival Stripe and buyout ...21 Jul, 2026, 08.28 AM IST
- Life lesson by Jean-Paul Sartre, 'The best work is not what is most difficult for you; it is what you do best' - timeless motivational quote on how to build successful career, psychology of those who choose paths that suit talent, passion, purposeQuote of the Day by Jean-Paul Sartre reminds us that success is not measured by how difficult our work appears to others. It is measured by...19 Jul, 2026, 09.03 PM IST
- Why airport lounge access keeps getting more expensive and confusingAirport lounges in the US have become a major profit driver for airlines, but gaining access has grown increasingly expensive and confusing...17 Jul, 2026, 03.34 PM IST
- Zohran Mamdani's new NYC Click-to-Cancel rule could change how you quit Netflix, Amazon, Disney+ and gym subscriptionsNYC Click-to-Cancel rule: New York City will soon implement a click-to-cancel rule for subscriptions. This regulation requires companies to...16 Jul, 2026, 05.26 PM IST
- World's first angry customer: How, nearly 4,000 years ago, a man complained about poor-quality copper on a clay tablet and created history's oldest customer complaintWorld's first angry customer: A 4,000-year-old clay tablet is believed to record the world's oldest known customer complaint from ancient M...16 Jul, 2026, 12.16 PM IST
- Psychology says people who don't like talking to customer care aren't necessarily antisocial, they may be trying to reduce stress and uncertaintyPsychology suggests that people who dislike talking to customer service are not necessarily impatient, rude, or antisocial. For many, these...12 Jul, 2026, 08.26 AM IST
- Quote of the day by Donald Trump, 'Sometimes by losing a battle you find a new way to win the war' is a life lesson that failure is the opportunity to learn, disappointment is natural part of growthQuote of the day by U.S. President Donald Trump offers a life lesson about resilience, adaptability, and long-term thinking. Temporary setb...11 Jul, 2026, 05.47 PM IST
- Flight status delayed or cancelled due to heavy rain? Here's when you can claim a refund, free meals and hotel accommodationIndian passengers have rights during monsoon flight disruptions. Airlines must offer refunds or alternative flights for cancellations due t...10 Jul, 2026, 07.47 PM IST
- Why Great Innovations Fail to ScaleScaling innovation today demands contributions from multiple partners. Many innovations fail not because of flawed ideas but because teams ...03 Jul, 2026, 05.01 PM IST
- Why Gen AI Feels So Threatening to WorkersAs generative AI begins to handle more cognitive, creative, and interpersonal tasks, many employees perceive it to be a threat to their com...03 Jul, 2026, 03.45 PM IST
- Kerala family wins Rs 2.5 lakh compensation after bank loses original Pattayam submitted for agricultural loanA Kerala family has been awarded Rs 2.5 lakh compensation after a public sector bank lost the original Pattayam (land title deed) submitted...02 Jul, 2026, 07.04 AM IST
- Fewer US companies are willing to hire foreign gradsAmerican companies are increasingly hesitant to hire international talent and sponsor visas, a trend linked to President Trump's stricter i...30 Jun, 2026, 04.25 PM IST
- EPFO 3.0 promises a digital PF experience, but can it fix years of legacy problems?EPFO 3.0 aims to modernize provident fund services through upgraded technology, faster claim processing, simplified withdrawals, digital re...29 Jun, 2026, 12.00 PM IST
- Idiom of the Day: 'Bone to Pick'- Here's the meaning, origin, usage, and valuable life lessons about unresolved feelingsIdiom of the Day: Ever felt the need to address an issue with someone? The idiom "bone to pick" perfectly captures this common human experi...25 Jun, 2026, 01.06 AM IST
- Britain's economic woes fuel discontent with Brexit a decade after historic vote to leave EUA decade after Britain's vote to leave the European Union, business leaders like Simon Boyd and Mike Hawes express frustration. Promises of...22 Jun, 2026, 11.42 AM IST
- UnitedHealth’s $3 billion AI push has bots calling doctorsThe largest US health insurer plans to invest $3 billion in AI over 2026 and 2027. UnitedHealth executives say they’re seeing a 2-to-1 retu...21 Jun, 2026, 12.19 PM IST
- What actually determines your car's final selling price onlineIndia's booming used car market sees online valuations as a starting point, not a final offer. While platforms like Cars24 aim for transpar...19 Jun, 2026, 06.12 PM IST
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