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CUSTOMER SERVICE BACKLASH
Who is Will Cathcart? WhatsApp leader exits after steering it through privacy battles, monetisation pushCathcart’s departure comes at a time when WhatsApp is in the middle of a transition. Under him, the platform recently rolled out Meta’s AI ...- UnitedHealth’s $3 billion AI push has bots calling doctorsThe largest US health insurer plans to invest $3 billion in AI over 2026 and 2027. UnitedHealth executives say they’re seeing a 2-to-1 retu...
- Unleash anime spirits: India must tap the fast-growing global animation market as part of its orange economy pushAnime's global appeal is skyrocketing, with international markets now driving over half of its revenue. This boom is fueled by streaming pl...
- Fast-tracked power plants fuel AI boom, with little public scrutinyNew power plants are being built at an unprecedented speed to meet the growing demand of tech companies. These facilities, often fueled by ...
- FIFA World Cup on ZEE5: Fans complain about streaming experience; report buffering, crashes and no 4KFootball fans in India are experiencing significant technical problems with ZEE5's 2026 World Cup broadcasts. Complaints include buffering,...
- Airtel to continue its postpaid plan despite backlash over 'slicing'Bharti Airtel has renamed its "Priority postpaid plan" to "Postpaid Fast Lane". The company continues to offer enhanced network service to ...
- The FIFA World Cup transit test: Can trains and buses win over North America's car-loving fans?The 2026 FIFA World Cup in North America presents a major opportunity for public transport. Operators aim to attract fans to trains and bus...
- Amazon's Ring sued over facial recognition feature, latest privacy concern for doorbell makerA Virginia resident is suing Amazon for privacy violations, alleging its Ring doorbell cameras, specifically the "Familiar Faces" feature, ...
- Is Spirit Airlines shutting down after losing $500M lifeline— here's how Spirit Airlines collapse spikes ticket pricesSpirit Airlines is preparing for a potential shutdown: According to reports from the Wall Street Journal and other major outlets on May 1, ...
- Five Guys CEO hands out $1.5 million bonus after promo fail — his reason turns headsFive Guys CEO Jerry Murrell distributed $1.5 million in bonuses to US store staff after a buy-one-get-one burger promotion overwhelmed oper...
- Verizon Statement: Company faces backlash amid outage. Downdetector logs 18,293 reports as users enter SOS modeVerizon Statement is here as company faces backlash amid outage. Verizon said a software issue affected wireless service. Downdetector logg...
- ‘Moving to Pune’: Bengaluru entrepreneur Kaushik Mukherjee blames ‘language nonsense’ for office shift after SBI Kannada rowA tech entrepreneur in Bengaluru plans to relocate his company to Pune due to employee concerns following language-related incidents, inclu...
- Ola Electric said to cut over a thousand jobs to stem lossesOla Electric Mobility Ltd. is laying off over a thousand employees and automating operations to reduce costs amid rising losses and market ...
- OnePlus lines up ₹6,000 cr to boost innovations in IndiaOnePlus is investing ₹2,000 crore annually in India for the next three years to enhance product durability, improve after-sales services, a...
- Eyes peeled on the piling food app billAfter the Central Consumer Protection Authority barred hotels and restaurants from automatically adding service charge on bills, food deliv...
- Crypto.com gets UK regulatory approvalThe United Kingdom is a "strategically important market for us", said Crypto.com CEO Kris Marszalek, citing an increase in crypto adoption ...
- Crypto.com gets UK regulatory approvalJoining the Financial Conduct Authority's (FCA) register means that Crypto.com has approval to offer crypto asset services and products to ...
- Airtel says backs net neutrality, says on same page with FlipkartFlipkart's withdrawal from the plan citing its reason of preference for net neutrality is being seen as a blow to Airtel's to prove that pl...
- Outsourcing jobs to India to offer better service: NpowerBritish energy giant Npower today defended its decision to outsource hundreds of UK jobs to India, saying it will lead to "better service" ...
- Compensation clouds gather over BlackBerry outageServices still affected in US and Canada; Telefonica, Etisalat to compensate customers while Vodafone weighs options.
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