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CUSTOMER SERVICE AI
ETtech Explainer: What is Microsoft’s new Frontier Company?According to Microsoft’s announcement, Frontier Company will help enterprises build AI systems, integrate them with business data, applicat...- Anthropic in talks with Samsung to develop custom AI chipAI giant Anthropic is reportedly exploring the creation of its own custom AI chips, holding talks with Samsung for a potential partnership....
- WhatsApp turns admin, puts fee on business chats powered by AI modelsBeginning October 1, AI conversations on WhatsApp powered by third-party models could cost businesses nearly twice as much as those handled...
- BLS E-Services acquires Atyati Technologies for Rs 157 croreBLS E-Services has acquired Bengaluru-based Atyati Technologies for approximately Rs 157 crore in an all-cash deal. This strategic move aim...
- As AI reshapes ecommerce, Hostinger launches a new platform for small businessesHostinger has launched a new e-commerce platform in India, aiming to empower small businesses struggling with infrastructure ownership acro...
- Pick n Pay launches AI grocery shopping assistant in South AfricaSouth African retailer Pick n Pay has launched an AI-powered shopping assistant named "Penny" to simplify grocery ordering. Customers can n...
- Meta introduces token-based pricing for WhatsApp BusinessMeta's shift to token-based pricing signals a new phase in enterprise messaging, with businesses paying for AI usage instead of message vol...
- Microsoft launches firm to help companies adopt AI with $2.5 billionMicrosoft has launched a new venture, Microsoft Frontier Company, backed by $2.5 billion, to guide businesses in selecting and integrating ...
- Bereaved South Koreans try AI-generated videos of deceased loved onesLee, 28, wrote a message and hired the Seoul-based tech company Vaice in December to make a short video clip showing a digital likeness of ...
- Meta stock: Why are Facebook, Instagram, WhatsApp shares are rising today at U. S Stock Market?Meta has poured hundreds of billions of dollars into data centers and AI chips.
- Cigna invests $100 million in new AI-powered specialty pharmacy programCigna's Evernorth has unveiled Pharmacy Forward, an AI-driven specialty pharmacy program backed by a $100 million investment. This initiati...
- SBI boosts AI-powered banking with new digital journeys for retail, corporate customersThe announcements span SBI's YONO platform, introducing new customer journeys, AI-driven capabilities and industry-first features that simp...
- Amazon's AWS commits $1 billion toward new unit for embedded AI engineersThe company is committing an initial $1 billion to the initiative with the goal of sending five to six pods of engineers to customers for 4...
- Tech Mahindra partners with Microsoft to bring AI digital twins to telecom networksTech Mahindra and Microsoft have joined forces to revolutionise telecom network modernisation with an AI-driven 5G network digital twin. Th...
- No chips, no glory for India's AI companies racing to lock in GPUsRamprakash Ramamoorthy, director of AI research, Zoho, which is running its own data centre, said the compute cost has gone up significantl...
- Hexaware Technologies shares jump 8% after securing Anthropic authorised reseller status for Amazon BedrockHexaware Technologies shares rose sharply on Monday after the IT services company became an Anthropic Authorised Reseller for Amazon Bedroc...
- SMEs need logistics partners, not just carriers: TransLink’s Vaibhav SalviWith global trade becoming increasingly complex, international logistics providers are evolving from parcel movers to end-to-end solution p...
- Australia's Firmus Technologies strikes AI access deal with NvidiaFirmus said the deal would see it buy Nvidia infrastructure and sell Nvidia‑powered cloud services to "AI Native" customers, among others...
- Beyond Nvidia: Why AI giants like OpenAI, Google and Amazon are building custom chipsThe AI race is heating up as tech giants like OpenAI, Google, Amazon, and Microsoft design their own chips to optimize AI operations. This ...
- OpenAI spices things up with Jalapeno chips: Why the Sam Altman-led AI startup is building its own processorsOpenAI said it designed the chip from scratch in nine months. Broadcom handled silicon implementation, networking, and connectivity, while ...
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