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CUSTOMER PSYCHOLOGY
Psychology says mothers-in-law who expect daughters-in-law to follow old family rules may be repeating the cycle they never chose- Psychology says people who can eat alone in a restaurant or go to movies alone aren't necessarily lonely, they may be projecting confidence which others lack
- Psychology says people who don't like talking to customer care aren't necessarily antisocial, they may be trying to reduce stress and uncertainty
- The new CXO mandate: Leading through uncertainty, complexity, and constant changeAs business complexity continues to grow, today's CXOs must lead through uncertainty, make high-stakes decisions, drive transformation, and...04 Jul, 2026, 08.05 PM IST
- Leadership excellence and strategic decision-making: The leadership advantage in an age of constant disruptionFor decades, professional success was built on expertise. The executive who understood the market better than competitors held influence. T...04 Jul, 2026, 08.03 PM IST
- Psychology says people who save their best move for the last aren't always being dramatic, they may be using strategy to build lasting impressionsPsychology says saving the best move for last may be influenced by the recency effect, goal-gradient hypothesis, delayed gratification, str...04 Jul, 2026, 06.19 PM IST
- Open and shut source case: There’s method in Palantir CEO Alex Karp’s ‘mad’ outburst against Big AI overselling corporatesPalantir CEO Alex Karp has fiercely criticized the US AI industry, particularly OpenAI and Anthropic, for their token-based pricing and 'ov...03 Jul, 2026, 11.18 PM IST
- These large- and mid-cap stocks can give more than 20% return in 1 year, according to analystsIn just a few days, the Q1 earnings season for FY27 will start. But before that will come the season of business updates. And that needs to...03 Jul, 2026, 12.49 PM IST
- Bereaved South Koreans try AI-generated videos of deceased loved onesLee, 28, wrote a message and hired the Seoul-based tech company Vaice in December to make a short video clip showing a digital likeness of ...02 Jul, 2026, 08.29 AM IST
- Quote of the Day by Peter Drucker: "The greatest danger in times of turbulence is not the turbulence—it is to..." — Why does adapting your thinking matter more than ever for success? Learn the most powerful lessons on leadership, innovation, adaptability, and creating your own future from the Father of Modern ManagementQuote of the Day by Peter Drucker continues to resonate because it confronts one of the biggest challenges of modern life: keeping pace wit...01 Jul, 2026, 07.10 PM IST
- Psychology says people who use coupons to avail a discount at different restaurants aren't always frugal: What this money-saving habit meansPsychology says people who use coupons to avail a discount at different restaurants aren't simply trying to spend less money. Many people u...30 Jun, 2026, 01.40 AM IST
- Psychology says people who learn to use chopsticks to eat Chinese, Japanese, or any other cuisine aren't afraid of learning new skills: What this behavior may reveal?Psychology says people who learn to use chopsticks to eat Chinese, Japanese, or any other cuisine aren't avoiding challenges. Psychology su...29 Jun, 2026, 06.13 AM IST
- Psychology says people who leave generous tip for the waiters at any restaurant and bar aren't always trying to impress others: What the behavior may really meanPsychology says people who leave generous tip for the waiters at any restaurant and bar aren't always trying to show wealth or gain attenti...27 Jun, 2026, 07.57 PM IST
- Psychologists say saying 'hello' to your driver is not just good manners, it may satisfy a basic human need we often overlookA study by the University of Sussex, conducted with Transport for London (TfL) and Neighbourly Lab, found that a simple "hello" or "thank y...26 Jun, 2026, 10.22 PM IST
- Psychology says people who travel on high end bikes to check out unexplored places aren't always escaping life – They may be driven by curiosity and personal growth. What this behavior reveals?Psychology says people who travel on high end bikes to check out unexplored places aren't always trying to escape their daily routine. Psyc...26 Jun, 2026, 09.26 PM IST
- Idiom of the Day: “Give someone the cold shoulder” — Life lessons on silence , ignorance, rejection and why sometimes people choose silence over wordsIdiom of the Day: In life, silence can sometimes carry more meaning than words. The idiom “give someone the cold shoulder” describes the ac...25 Jun, 2026, 10.27 PM IST
- Talent twist: Silicon Valley's India story takes an unexpected turnThe prospective appointment of Kunal Shah to a leadership position at WhatsApp exemplifies an emerging pattern: Indian founders are increas...24 Jun, 2026, 01.47 PM IST
- Psychology says women who return clothes often after ordering online aren't indecisive or always making impulsive decisions: What this shopping habit really means?Psychology says women who return clothes often after ordering online aren't simply making random decisions. Research suggests this habit ca...20 Jun, 2026, 12.48 AM IST
- Psychology says people who automatically push their chair in when they leave a table often show these 7 personality traitsA simple act like pushing in a chair after use reveals a deeper personality trait: conscientiousness. This trait, linked to self-regulation...17 Jun, 2026, 05.00 PM IST
- Psychology says people who press the elevator repeatedly are not necessarily impatient: It is about craving control during tiny moments of uncertaintyThe elevator button is just one example of a broader psychological pattern. The key insight is that people are often not trying to make the...17 Jun, 2026, 10.59 AM IST
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