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CUSTOMER PSYCHOLOGY IN DINING
A Pune restaurant put Rs 5,000 dish on the menu knowing nobody would buy it. The reason is simple yet surprising- Psychology says people who always order the same dish at restaurants just want to avoid disappointment
- Psychology says people who consistently tip 15% or more may not just be rewarding good service, they may also be reinforcing their identity
- Psychology says people who can eat alone in a restaurant or go to movies alone aren't necessarily lonely, they may be projecting confidence which others lackA common misconception is that people who enjoy eating at restaurants or watching movies alone must be lonely or socially isolated. Psychol...07 Jul, 2026, 07.35 AM IST
- Psychology says people who use coupons to avail a discount at different restaurants aren't always frugal: What this money-saving habit meansPsychology says people who use coupons to avail a discount at different restaurants aren't simply trying to spend less money. Many people u...30 Jun, 2026, 01.40 AM IST
- Psychology says people who learn to use chopsticks to eat Chinese, Japanese, or any other cuisine aren't afraid of learning new skills: What this behavior may reveal?Psychology says people who learn to use chopsticks to eat Chinese, Japanese, or any other cuisine aren't avoiding challenges. Psychology su...29 Jun, 2026, 06.13 AM IST
- Psychology says people who leave generous tip for the waiters at any restaurant and bar aren't always trying to impress others: What the behavior may really meanPsychology says people who leave generous tip for the waiters at any restaurant and bar aren't always trying to show wealth or gain attenti...27 Jun, 2026, 07.57 PM IST
- Iranians flee capital for safety as Israeli airstrikes intensifyAmid escalating tensions, Tehran residents are fleeing, fearing intensified Israeli airstrikes. Warnings from the Israeli military prompted...16 Jun, 2025, 07.20 PM IST
- Festive shopping via ecommerce may be changing both consumer and societal behaviourEcommerce is experiencing significant growth, with a 23% increase during the festive season, driven by the rise of quick commerce and incre...14 Oct, 2024, 11.16 PM IST
- Do robots love their customers? automated restaurants face human issuesFor a decade, the promised era of robo-flipped burgers and automated baristas has always been just around the corner. But automation in res...14 Aug, 2024, 10.39 AM IST
- 'Afternoon economy' cools as heat keeps customers indoorsHeatwave conditions, particularly in the North, are significantly impacting the 'afternoon economy,' affecting sales and footfalls between ...31 May, 2024, 12.28 AM IST
- Interior Design Books - 9 best books to learn all about Interior DesignWhether you are looking to redecorate your home or learn more about the principles of interior design, these books provide readers with the...17 Jun, 2023, 07.05 PM IST
- Five ways to boost the value of your homeA well-lit space will always steal the show. Seek the advantages of good lighting by inviting natural light in through oversized windows or...28 May, 2022, 09.56 AM IST
- Food for thought: It’s time now to go back to restaurants with a smileAs restaurants pull out all the stops to make eating out safe again, is it now our turn to go back and make it count?31 Oct, 2020, 01.02 PM IST
- Can companies sustain cashbacks and deep discounts?The battle for mindshare and, eventually, your wallet, has meant aggressive pricing strategy across consumer-facing sectors.18 Dec, 2018, 10.44 AM IST
- Not a tip: Here's the truth about service chargeIn India, we all know about papads, naans and dals offsetting prices of more expensive dishes on the menu, because food costs need to be ba...08 Jan, 2017, 12.23 PM IST
- Kunal Bahl, the man driven by discount couponsWithin a year, Kunal Bahl's SnapDeal has grown to a formidable e-commerce player with presence in five countries.04 Apr, 2011, 02.45 AM IST
- Kunal Bahl, the man driven by discount couponsWithin a year, Kunal Bahl's SnapDeal has grown to a formidable e-commerce player with presence in five countries.04 Apr, 2011, 02.35 AM IST
- India Inc sends brass to finishing schoolA top exec must know the rules of business etiquette, show gracious manners and display proper social behaviour.03 Apr, 2010, 05.01 AM IST
- Service is critical to the entire experience of a luxury brandFor a luxury brand, service has to be at par with global standards & image; any dissonance can hurt the brand’s perception & success.29 Apr, 2008, 01.21 AM IST
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