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CUSTOMER FEEDBACK ANALYSIS
Forget revenue and burn rate. Early-stage founders should track these critical signalsThe hardest part of building a startup is getting to Series A. In the run-up to the One Of A Kind Startup Awards, we look at the barometers...04 May, 2026, 05.22 PM IST- The Buffett framework of investing: Why some stocks deserve a PE of 25, and others deserve a PE of 10In his letter to shareholders, Warren Buffett revealed a valuation framework that explained why stocks can lose half their value without an...18 Apr, 2026, 03.09 PM IST
- SaaS firm Wingify acquires Blitzllama to push AI-led user researchUnder this deal, Blitzllama’s existing customers will transition to the VWO platform, and will continue to have access to its data and supp...15 Dec, 2025, 06.36 PM IST
- Wipro launches platform to offer enterprise-level AI services to clientsWipro expands partnership with IBM to offer new AI services. Introduces Wipro Enterprise AI-Ready Platform leveraging IBM Watsonx for enhan...20 Feb, 2024, 08.40 PM IST
- Innovations in CXO management: Leveraging technology for customer experiencePredictive analytics allows CXOs to anticipate customer needs and behaviours. By analysing historical data and patterns, they can proactive...10 Dec, 2023, 04.40 PM IST
- Data-driven decision making : Navigating the analytics landscape product decision makingData analytics allows businesses to access real-time information, enabling them to respond quickly to changing market conditions and custom...10 Dec, 2023, 02.30 PM IST
- How AI can help improve your services and customer relationshipArtificial intelligence is a transformative force with the capacity to revolutionise customer service and enhance operational efficiency.18 Nov, 2023, 03.14 PM IST
- Innovations in CXO Management: Leveraging Technology for Customer ExperienceThe role of the Chief Experience Officer (CXO) is crucial in ensuring a seamless and personalized customer journey in the digital era. CXOs...18 Oct, 2023, 12.09 PM IST
- The Art of Road mapping: Strategic Planning Skills for Product ManagersRoad mapping is a strategic exercise that guides a product's journey by aligning teams, prioritizing features, focusing on customers, and a...15 Oct, 2023, 03.31 PM IST
- Measuring the Unmeasurable: KPIs and Metrics in CXO ManagementThe growth of the CXO position is a reaction to the customer experience becoming increasingly significant in the business sector. Businesse...11 Oct, 2023, 12.51 PM IST
- CXO vs. CMO: Navigating the Responsibilities of Customer Experience ManagementDelivering outstanding client experiences is essential to succeed in today's fiercely competitive business environment. Two crucial positio...11 Oct, 2023, 12.29 PM IST
- How CXOs Can Use Data Analytics to Improve Customer ExperienceIn today's business landscape, customer experience (CXO) is crucial for companies. Data analytics plays a vital role in enhancing CX strate...05 Sep, 2023, 05.51 PM IST
- Oyo to boost hotels that provide ‘consistent and high-quality’ customer experienceThe company has launched an elite category called ‘Super Oyo’. Hotels in this category will have an average rating of four and above, zero ...12 Dec, 2022, 04.26 PM IST
- How customer reviews are shaping Flipkart’s 'Billion' dollar ideaBillion depends extensively on AI for review analysis to come up with product recommendations at the ‘aspect’ level, predict demand and tar...10 Apr, 2018, 10.38 AM IST
- Research firm TNS to combine traditional surveys with Facebook, TwitterTNS has developed a new approach to drill down into the huge volumes of customer feedback on social media, the firm said in a statement.19 Jun, 2015, 10.05 AM IST
- Nice to acquire Fizzback for $80 million cash dealNice on Tuesday said it will acquire fully customer feedback technology provider Fizzback in an all cash deal for USD 80 million.20 Sep, 2011, 05.45 PM IST
- Cos seek product feedbackA Leading North American camera manufacturer launched a new product for its American market.13 Jul, 2007, 02.15 AM IST
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