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Instamart appoints Gautam Swaroop as CBO amid broader leadership reshuffleSwaroop will oversee Instamart's commercial operations across customer-centric growth, category management, as well as brand relationships ...
Kotak Mahindra Bank to acquire Deutsche Bank’s retail banking, private banking and wealth management business in IndiaKotak Mahindra Bank is acquiring Deutsche Bank's retail, affluent private banking, and wealth management operations in India. This strategi...
Psychology says people who use coupons to avail a discount at different restaurants aren't always frugal: What this money-saving habit meansPsychology says people who use coupons to avail a discount at different restaurants aren't simply trying to spend less money. Many people u...
Used-car market enters new era: Why more Indians are choosing used cars despite rising incomesIndia's used car market is booming, projected to hit $70 billion by FY31 as buyers increasingly choose pre-owned vehicles for value and sma...
TVS Motor looking ahead with 'measured optimism': CMD Sudarshan VenuTVS Motor Company anticipates a complex yet exciting future, aiming to meet market expectations in India despite potential weather disrupti...
Tech Mahindra collaborates with Perplexity to boost sales with AITech Mahindra is revolutionising its sales strategies through a partnership with AI innovator Perplexity. By integrating Perplexity Enterpr...
Maruti Suzuki picks 5 startups including Sarvam AI for multilingual customer supportMaruti Suzuki is partnering with five innovative startups to boost operational efficiency and customer experience. These collaborations, bo...
SMEs need logistics partners, not just carriers: TransLink’s Vaibhav SalviWith global trade becoming increasingly complex, international logistics providers are evolving from parcel movers to end-to-end solution p...
AI hasn't changed marketing's role, only how it delivers: Publicis Sapient CMOArtificial intelligence is revolutionizing marketing, but core responsibilities like driving growth and building customer relationships rem...
Logistics market can’t support more than three players, further consolidation likely: Delhivery's Sahil BaruaDelhivery is entering its next phase of growth, with CEO Sahil Barua betting on high-growth segments while continuing to push hard to expan...
Psychology says people who learn to use chopsticks to eat Chinese, Japanese, or any other cuisine aren't afraid of learning new skills: What this behavior may reveal?Psychology says people who learn to use chopsticks to eat Chinese, Japanese, or any other cuisine aren't avoiding challenges. Psychology su...
Incuspaze raises Rs 150 crore to fuel expansion ahead of FY29 IPOFlexible workspace provider Incuspaze has secured Rs 150 crore in a significant funding round led by Bharat Value Fund. This capital inject...
Enterprise SaaS becomes 'condition for survival' in Indian BFSI as demand outpaces frictionFinancial services in India are embracing Enterprise SaaS as a survival necessity, driven by regulatory demands and customer expectations. ...
Psychology says people who leave generous tip for the waiters at any restaurant and bar aren't always trying to impress others: What the behavior may really meanPsychology says people who leave generous tip for the waiters at any restaurant and bar aren't always trying to show wealth or gain attenti...
Amazon open to acquisitions in India, says CEO Andy JassyAsked whether Amazon would consider acquisitions in the quick commerce space and whether it might invest in homegrown AI companies such as ...
Amazon will look at acquisitions, continue to work with govt on expanding AI capabilities: Andy Jassy, CEOAmazon is significantly boosting its India investment, committing an additional $48 billion by 2030, bringing the total to nearly $90 billi...
Over 78% of firms expect AI agents to handle customer support within 18 months, Adobe findsIndian businesses are racing towards AI-powered customer support, with nearly 78% expecting AI agents to handle interactions soon. However,...
While others relaxed after class 12 boards, these Surat boys used their summer holidays to start a cold coffee business & earned nearly Rs 2 Lakh in less than 3 monthsTwo Surat teenagers, Shreyanshu Rana and Pratham Pengawala, transformed a school fair idea into a successful cold coffee business, Aes The ...
Bajaj Capital appoints Jai Bajaj as MD & CEOBajaj Capital has appointed Jai Bajaj as its new Managing Director and CEO, marking a pivotal moment for the 60-year-old firm. The company ...
Health insurance: Overall claims experience needs improvement in India; delays, rejections are big pain points in reimbursement, says surveyPolicybazaar's latest Health Claims Experience Index reveals that while cashless claims are preferred, the overall process needs significan...