Searched for
CUSTOMER EXPERIENCE
From AI pilots to enterprise-wide transformation: How scalable AI products are creating real business impactAs enterprise AI adoption accelerates, organisations are placing greater emphasis on products that can be deployed, scaled, and integrated ...- The Wedding Company raises $2.75 million in seed fundingThe Wedding Company, a tech-driven wedding platform, secured $2.75 million in seed funding to enhance its services and expand its vendor ne...
- Allcargo Logistics expands tech-enabled distribution reachDriven by urbanization and digital commerce, the company is leveraging technology and an expanded nationwide network to improve inventory f...
- Rs 200 daily loss to Rs 12 lakh monthly profit: Mumbai man left CA preparation to build food business inspired by his mother’s special dosa recipe. His story is a symbol of passion, persistence, and patienceGanesh Sathe left a stable CA path to pursue his passion for food, launching a benne dosa stall in Thane. Facing initial struggles against ...
- Inspirational quote of the day by Bill Gates: “Your most unhappy customers are your greatest source...”Quote of the day: Bill Gates' words highlight the importance of unhappy customers. Their feedback reveals flaws and areas for improvement. ...
- Bengaluru professional says Mumbai's biggest surprise wasn't its weather or traffic, but this everyday experienceA talent acquisition manager's viral LinkedIn post highlights Mumbai's auto-rickshaw drivers' unexpected courtesy. After a driver went out ...
- How AI companies are using industry recognition to build credibility and growthAs AI adoption accelerates across industries, innovation alone is no longer enough. Visibility, credibility, and industry recognition are i...
- As India Inc’s AI adoption accelerates, data and infrastructure readiness come under spotlightPriorities for next phase: Real-time decision-making, customer experience, sovereign control over data, and compliance.
- What happens when expertise stops scaling? The leadership challenge companies can't ignoreMost companies know who their most valuable people are. The bigger question is whether what those people know can scale. As businesses grow...
- Insurance CEOs’ pay now linked to claims and customer grievances: What it means for policyholdersInsurance CEOs’ remuneration will now partly depend on how well they treat policyholders, from settling claims to resolving complaints. A t...
- Here to win quick commerce, will become market leader in near-term: Samir Kumar, Amazon India chiefAmazon is planning to aggressively expand its 10-minute delivery service, Amazon Now, aiming for market leadership despite moderating quick...
- Room for less: Could short-stay hotels be the next big thing in hospitality?Hourly Hotels: This works on a pay-for-use model where guests pay only for the duration they need a room — typically 3-9 hours. The busines...
- BPO jobs have no future? Woman who started with Rs 25,000-a-month shares 7 lessons that helped her land a job at AmazonHyderabad woman Amazon job: A Hyderabad woman has shared how her first job at a BPO, where she earned Rs 25,000 a month, played a key role ...
- TVS Motor launches premium retail channel TVS PaddockTVS Motor Company has launched TVS Paddock, a new retail channel for its premium motorcycles. This initiative aims to strengthen customer e...
- Business Quote of the day by Ray Kroc: ‘No self-respecting salesman makes the same…’ Key sales insight by the man behind transformation of McDonald’sRay Kroc, the man behind McDonald's global success, believed in tailoring pitches. He compared sales to baseball, stating no two clients ar...
- The great food delivery reset: How small restaurants are challenging commission-driven delivery modelsIndia's booming food delivery sector faces a growing challenge as independent restaurants question the sustainability of high commission fe...
- Why simplicity wins: Lessons from SmartGaon to enterprise techFrom transforming rural communities through SmartGaon to building next-generation enterprise platforms, Yogesh Sahu’s journey offers a uniq...
- Acko hires Meta, Junglee Games executives to lead health, auto insurance businessesThe appointment comes at a time when Acko is preparing for an initial public offering(IPO). In April, ET reported that the Bengaluru-based ...
- Ecommerce players to join hands for the Digital Commerce CoalitionLeading ecommerce players, including Eternal, Meesho, Amazon, Swiggy, and Zepto, have launched the Digital Commerce Coalition. This industr...
- One Of A Kind Startup Awards 2026: Finally, recognition for startups that put customers firstThe One Of A Kind Startup Awards 2026 recognises startups redefining customer experience in India’s digital-first economy. Presented by The...
Load More
