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Digital arrest: How India’s fastest-growing scam uses fake investigations and video calls to siphon off croresThey pose as the police, put you under ‘digital arrest’, and tether you to a video call till your savings are gone. How India’s fastest gro...- Telcos urge TRAI to regulate OTT apps as spam shifts onlineTelecom firms report most spam now bypasses regulations via internet apps. They urge the regulator to bring these platforms under control. ...
- Operation Octopus: Trapping the tentacles of India’s cyber fraud networkAmidst the alarming increase in cyber scams, the Hyderabad Police have initiated Operation Octopus, a mission aimed at dismantling the enti...
- Could the T-Mobile Fiber outage become worse? How serious is the T-Mobile Fiber outage as T-Fiber users face internet blackout across AmericaIs T-Mobile down? The T-Mobile Fiber outage exposed how fragile modern internet systems can suddenly become. Thousands of T-Fiber users acr...
- US shuts India-based call centre operation that defrauded elderly AmericansUS authorities have dismantled an India-based call centre scam. Hundreds of elderly Americans lost millions to tech support fraud. The inve...
- Cable, DTH vs streaming: Battle lines drawn at Trai over FAST TV rulesIndia's old television distributors and new digital companies are in a regulatory fight. The debate is about whether internet-delivered TV ...
- Can NRIs use Indian mobile numbers abroad for banking? OTP delays, SIM deactivation and account access issues, know what to doNRIs managing finances abroad often face OTP issues with their Indian mobile numbers. While banks are increasingly supporting international...
- Trai proposes fine up to Rs 50 lakh on telcos for improper handling of customer complaintsTelecom regulator TRAI is proposing a new system for telcos to handle customer complaints. Service providers must offer clear complaint reg...
- TRAI proposes AI tools to detect & block spam calls, messagesTelecom regulator TRAI is proposing new rules. Telecom companies will soon be allowed to use AI tools. These tools will help detect and blo...
- TRAI disconnects 21 lakh connections till 2025 to curb spamTRAI has disconnected approximately 21 lakh telecom connections by 2025 to combat unsolicited commercial communications. New regulations, i...
- Trai imposes penalty worth Rs 150 cr on telecom operators for failure to curb spam calls, messagesTelecom regulator Trai has imposed a Rs 150 crore penalty on operators for failing to curb spam calls and messages, a move challenged by th...
- Canadians find phone bills a big problem, lodge maximum complaintsTelus becomes the most complained-about telecom provider in Canada, driven by a surge in incorrect billing issues, according to the CCTS mi...
- Trai launches mobile app to take on pesky call, SMS complaintsEarlier, subscribers had option of filing complaint by forwarding SMS to 1909 which they received from telemarketers and mention mobile num...
- Call drops and inflated bills: Telecom Secretary asks telcos to address customer grievancesTelecom operators, on their part, assured Telecom Secretary that they will do the needful on billing.
- Trai proposes amending complaint norms, soon report high mobile bills through smsCustomers could also use a website to monitor their complaints and locate customer care and general information numbers of different teleco...
- Pesky call, SMS complaints lower after Trai guidelines: Milind DeoraAs per the regulations, telecom customers have to register with their service providers for registration in the National Customer Preferenc...
- Trai to release complaint redressal guidelines this monthTrai is likely to come out with new consumer complaints redressal guidelines by the end of this month to help customers resolve grievances.
- Maximum number of consumer complaints against telcos in Q1, Airtel registered maximum complaintsThe NCH received 3,390 consumer complaints related to the telecom sector out of a total of 17,072 complaints in the first quarter this fisc...
- Bharti Airtel gets maximum customer complaints: TRAITrai received more than 3,570 complaints from Airtel subscribers, more than 1,890 from Vodafone customers and 2,100 from Reliance Communica...
- TRAI gets maximum subscriber complaints against Bharti airtelIndia's largest mobile operator Bharti airtel is also on top when it comes to subscriber complaints related to billing, metering and tariff...
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