Pizza Hut's AI system promised 30-minute delivery, now it's facing 45-minute waits and a $100M lawsuit insteadPizza Hut's new AI system, Dragontail, has led to a major lawsuit. A large franchisee claims the technology backfired, causing delivery del...
21 May, 2026, 04.18 PM IST
Cable, DTH vs streaming: Battle lines drawn at Trai over FAST TV rulesIndia's old television distributors and new digital companies are in a regulatory fight. The debate is about whether internet-delivered TV ...
18 May, 2026, 05.00 PM IST
Made in USA gold Trump mobile phone has missed 5 shipping deadlines - here's when thousands of workers expect to get itThe Trump Mobile T1 phone shipping update is now official, with pre-order deliveries starting this week after months of delays. This marks ...
13 May, 2026, 06.58 PM IST
Digital gold and silver players form self-regulatory body for greater consumer protectionIndia's digital precious metals industry has launched the Digital Precious Metals Assurance Council of India (DPMACI), a self-regulatory bo...
11 May, 2026, 08.24 PM IST
GoKwik launches AI-powered Kwik Ship for faster ecommerce deliveries in IndiaGoKwik has launched Kwik Ship, an AI-powered platform designed to enhance online shopping deliveries in India. The system aims to reduce fa...
08 May, 2026, 06.55 PM IST
Can NRIs use Indian mobile numbers abroad for banking? OTP delays, SIM deactivation and account access issues, know what to doNRIs managing finances abroad often face OTP issues with their Indian mobile numbers. While banks are increasingly supporting international...
08 May, 2026, 11.39 AM IST
IT firm Mphasis sues Coforge in US court over alleged employee hiring, access to client dataSoftware firm Mphasis has filed a lawsuit against rival Coforge in a US court. Mphasis claims Coforge hired its former executives in violat...
07 May, 2026, 05.41 PM IST
Tata to probe TCS Nashik case; Sharon Pais takes over MyntraTata Sons chairman N Chandrasekaran has ordered a probe into the sexual harassment case at TCS Nashik. This and more in today's ETtech Top ...
13 Apr, 2026, 08.08 PM IST
Air India, Tata Digital losses push Tata Sons’ new ventures towards Rs 29,000 crore hit: ReportTata Sons' new ventures face significant financial challenges. Projections indicate a combined loss of up to Rs 29,000 crore in FY26. Air I...
07 Apr, 2026, 03.46 PM IST
Thane consumer commission orders Ola Electric to replace defective scooter or issue refundA consumer commission in Thane has ordered Ola Electric to replace a faulty electric scooter or provide a full refund. The company faced cr...
29 Mar, 2026, 12.21 PM IST
Blinkit delivery executive assaults customer over address dispute in Bengaluru, watch videoA Blinkit delivery executive was arrested in Bengaluru after allegedly assaulting a customer in Koramangala. The dispute arose when the exe...
12 Mar, 2026, 05.38 PM IST
'I am also human': An 18-Year-old’s delivery executive's silent cry for dignity sparks outrage on RedditAn 18-year-old Zomato delivery worker's Reddit post exposed the harsh realities faced by gig economy workers in Mumbai. He recounted instan...
27 May, 2025, 06.54 AM IST
Zepto delivery guy attacks Bengaluru man over spat in delivery addressZepto has apologized to a Bengaluru customer after an alleged assault by a delivery person. The incident occurred due to an address discrep...
25 May, 2025, 04.12 PM IST
Consumers spent 15 billion hours waiting to make service complaints: ReportIndian consumers spent over 15 billion hours on hold last year despite the increasing use of AI chatbots in customer service. However, cust...
26 Mar, 2025, 12.58 AM IST
Hyderabad court orders Swiggy to pay Rs 35,000 for charging Rs 103 delivery feeRanga Reddy's District Consumer Disputes Redressal Commission ruled against Swiggy for inflating delivery distances and overcharging Emmadi...
04 Nov, 2024, 11.25 AM IST
Teen part-time delivery executive commits suicide after complaint by customerA 19-year-old food delivery executive, J Pavithran, died by suicide at his house in Kolathur after being scolded by a woman customer for a ...
19 Sep, 2024, 05.16 PM IST
Online boom, or bane? Customer grievances pile up against delivery workersWhenever complaints of misbehaviour and harassment are received, strict action is taken against the accused, a senior police official said.
19 Mar, 2023, 09.29 PM IST