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CUSTOMER COMPLAINTS
Listen to consumer feedback, it helpsIn a move to address mounting criticism, the Election Commission of India has streamlined the electoral roll verification process in Delhi,...
Woman applied for 130 shares in Adani Wilmar IPO, bank entered only 65; she sought Rs 40L compensation; gets relief in consumer commissionThe woman had earlier appealed in the district commission which held that she did not qualify as a consumer and that the complaint was not ...
'Earn 30% monthly': SBI warns how fraudsters can lure you with tempting offers and what you should doFraudulent investment schemes lure investors with the illusion of high returns and minimal risk. The State Bank of India (SBI) warns that s...
BSNL geared up for 5G expansion as 4G network delivers desired results, says senior officialBharat Sanchar Nigam Limited is advancing towards the rollout of its indigenous 5G services across India. The telecom company is also expan...
Google Gmail account dispute: Delhi High Court says commercial email services don't qualify as public functionThe Delhi High Court has dismissed a petition by Janta Live Press Network seeking restoration of its disabled Gmail account, ruling that pr...
Flipkart customer orders smartphone but receives soap in sealed box: Sept 18 court order directs full refund with interest & compensation for mental harassmentA Delhi consumer commission has held Flipkart guilty of deficiency in service and unfair trade practice after a customer received bars of s...
IRDAI and the avoidable art of regulatory jaywalkingThe recent policy adjustments by IRDAI have led to a marked decline in investor confidence and value within the insurance industry. The tra...
How AI triggered a federal lawsuit? McDonald’s sued over AI pricing: What the Big Mac case says about franchisee independenceMcDonald’s is facing a federal antitrust lawsuit over its AI-powered pricing tools. Illinois resident Michael Thomas alleges the system use...
Compensation of Rs 100 to Rs 5,000 per day for delay by bank in processing your request in these 5 situationsFrom stuck credit card closure requests to lost property papers, RBI rules require banks to pay you for every day they're late. A customer ...
Delivery partners in Hyderabad protest at online grocery store; alleging supply of expired itemsDelivery partners at an online grocery store in Hastinapuram protested after receiving expired products to deliver. They raised concerns th...
Miami airport agents catch another Cuban with 11 live birds hidden under his clothes, he planned to breed and sell them for $120 eachTwo Cuban nationals were apprehended at Miami International Airport attempting to smuggle live birds within their clothing. The first indiv...
Railways plans recast of freight wagon operationsBesides addressing commercial concerns, the national transporter also expects to improve the reliability of its network through predictive ...
Silicon Valley companies discuss simpler GST, customs rules with CBICCBIC chairman Vivek Chaturvedi met a delegation led by Shefali Goradia, chairperson, Deloitte, South Asia and the Silicon Valley Tax Direct...
Reducing commissions may help curb mis-selling of insurance products; IRDAI’s role remains crucialThe Insurance Regulatory and Development Authority of India has announced new proposals to limit commission rates for insurance distributor...
Samsung technician cracked TV display while replacing motherboard, company calls damage outside warranty, Samsung India ordered to pay 19,740A Mumbai consumer commission has ruled against Samsung after its own repair technician cracked a customer's television screen and the compa...
Filter problem left a new Rs 11,490 purifier unusable within 4 months, Eureka Forbes denied warranty saying it was not covered, ordered to pay Rs 19,490A Thiruvananthapuram consumer commission ordered Eureka Forbes to pay Rs 19,490 to a customer after his Rs 11,490 water purifier broke down...
Man couldn't get his Rs 170 back after stopping milk delivery; court orders dairy to pay nearly 15x the amountA Delhi consumer commission has ordered Sanjeevani Dairy Farms to refund Rs 170 retained in a customer's milk delivery app wallet after he ...
RBI asks banks to tackle repeat customer complaints, fix gaps in grievance systemsThe Reserve Bank of India has asked banks to identify systemic, process and operational gaps behind recurring customer complaints and condu...
AI on bad data is a faster way off a cliff, warns Elastic CEO Ash KulkarniKulkarni said companies faced the same problem when they began digitising their operations more than three decades ago. They had plenty of ...
IBAI flags job, growth risks from IRDAI’s proposed distribution reformsThe Insurance Brokers Association of India (IBAI) has warned that IRDAI’s proposed changes to insurance distribution could shrink distribut...