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CUSTOMER BEHAVIOUR CAFES
Bengaluru man invests Rs 70 lakh to open a cafe, faces unexpected problem; explains why some cafes charge so muchBengaluru-based founder Vikramaditya Shukla shared how his school friend’s Rs 60-70 lakh cafe investment has run into an unexpected challen...- Chitale vs Starbucks: Viral video shows how local heroes are challenging foreign brandsA viral video from Pune International Airport showcases local Maharashtrian brands like Chitale Bandhu and Ganesh Bhel standing alongside g...
- $47 frappuccino nobody asked for (but everyone needs): How Starbucks can cure its midlife crisis with a pinch of saffron, and some very old retail psychologyStarbucks faces challenges and needs a new strategy. The article suggests introducing very expensive items to make regular coffees appear c...
- The great food delivery reset: How small restaurants are challenging commission-driven delivery modelsIndia's booming food delivery sector faces a growing challenge as independent restaurants question the sustainability of high commission fe...
- Rise in coffee bean prices is beginning to affect margins: Barista Coffee CEO Rajat AgrawalAgrawal says Barista Coffee, however, has adjusted well to the dynamic environment and kept the customers always engaged.
- Starbucks doesn’t want to be America’s public bathroom anymore. Why has the company ended ‘open-door’ policies?Starbucks has reversed its open policy. Starbucks is ending its open-door policy, which will now require customers to make a purchase to us...
- Starbucks reverses open-door policy: Hanging out at Starbucks could cost you more, Here’s what you need to knowStarbucks is reversing its open-door policy, requiring customers to make a purchase before using restrooms or occupying seats at company-ow...
- Decoding Swiggy’s standalone app Snacc and the 15 minute food delivery frenzySwiggy introduced a new app called Snacc for delivering food in 10 minutes. It competes with delivery services from Zomato, Blinkit, and Ze...
- Zepto launches membership programme for all usersThe membership, priced at between Rs 149 and Rs 299 per month for various users, will allow for free deliveries of orders above Rs 99.
- Beijing in 'race against time' to contain COVID surgeThe flare-up means millions of people are facing mandatory testing and thousands are under targeted lockdowns, just days after the city sta...
- ‘Visionary CEOs see climate change sparking new markets and practices’Civil society is certainly waking up more and more to climate change, reflected in environmental marches and climate strikes. But, very imp...
- October seeing a notable uptick in food and beverage revenuesIf five-star chains ITC Hotels and Indian Hotels Company have launched food delivery apps to deliver signature dishes from their restaurant...
- COVID-19: Nestle says consumer behaviour changing, essentials 'taking precedence' over luxury"With the economic pandemic that has followed COVID-19, a re-calibration of the consumer wallets is taking place where 'essentials' are tak...
- You say coffee, I say chaiOutlets such as Chaayos, Chai Point, Chai Story and Chai Thela are giving stiff competition to coffee biggies like Starbucks and Cafe Coffe...
- Restaurateurs unable to digest Ram Vilas Paswan's suggestions on portion controlRestaurateur Saurabh Khanijo said he doesn’t understand how such a move would work in practice given how Indians tend to order in restauran...
- Freecharge partners with Cafe Coffee DayThe partnership with Cafe Coffee Day is the latest one announced by Freecharge over the course of the last six months.
- With its end to end technology, SnapLion may snap up company's share of food and beverage industry"There are a lot of inefficiencies in the space with too many different players. Having worked with restaurants, we understand the issues t...
- How credit card points are used to gift mid-day mealAccording to the Global Survey on Corporate Social Responsibility, 75 per cent of Indians were willing to spend more on socially-responsibl...
- Airtel's 3G experience will be a different one: Sanjay KapoorSanjay Kapoor, CEO, Bharti Airtel, says there will be something in the 3G offering for every segment in the marketplace.
- ‘Higher credit-card spends vital’American Express CEO discusses the challenges for the credit card industry.
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