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CUSTOMER BEHAVIOR IN INSURANCE
Paytm bets on workplace AI agents in pivot beyond paymentsIn an exciting new venture, Paytm is venturing beyond its established digital payments realm to launch Pi, an innovative service offering a...- Niva Bupa eyes 5-10% faster growth than industry through FY29Niva Bupa aims for high single-digit premium hikes to counter medical inflation and portfolio aging, with a 7% increase already implemented...
- From data to insights: How AI and ML are redefining insurance offeringsThe Indian insurance market once struggled with limited data, relying on broad categories for pricing and product development. However, tec...
- FlashAid raises $2.5 million in funding round led by Piper Serica Angel Fund, SOSVFounded by Manoj Gupta and Gunjali Kothari, Flashaid is working on exclusive tie-ups with insurance companies to tailor-make products and p...
- AI can help change traditional insurance: Debasish PandaInsurance intermediaries can reach customers by increasing investments in data automation and AI, the regulator said.
- Insurance penetration gains momentum in IndiaInsurance penetration in India experienced an increase in momentum in recent years moving to 4.2% in 2021 from 3.76% in FY20.
- 4 reasons analysts are bullish on HDFC LifeHigher awareness of the need for protection and India’s changing demographic, with a rising proportion of insurable population, will boost ...
- Covid has transformed the entire insurance ecosystem: Shanai Ghosh, ED & CEO, Edelweiss General Insurance (EGI)The most impactful outcome of Covid has been the acceleration of digital claims. The entire process, right from claims intimation, to proce...
- End Customers and Internal Customers: The Two Gateways to Automation Success
- Indian consumers feel AI drives better consumer experiences: Pega surveyIndian consumers were more trusting of new technologies like AI if they see the potential to improve their productivity and make things sim...
- Tata AIG's new usage-based motor insurance can help save premiumThe usage-based insurance (UBI) private car policy for car owners is launched under the IRDAI’s Regulatory Sandbox regulations. It is perso...
- Driving habits could determine your motor insurance premium: IRDAI proposalA central repository of telematics data can be created where data from various sources flows to create a common pool. The data captured by ...
- Expansion plans push BFSI to reskill staffAs banks and insurance companies promote machine learning- (ML-) and artificial intelligence- (AI-) driven products and services, one canno...
- India’s insurance industry is improving efficiency through the use of new-age technologyInsurers have launched mobile phone apps, making it easier for customers to transact with them. They are, slowly and surely, moving towards...
- Meet the digital crusader who is recasting the business model of Aegon Life InsuranceQuick to realize that the cloud model could rain considerable benefits for business, De Jong took quick strides to make Aegon Life fully op...
- UNO MINDA & Microsoft enters into partnership to bring connected vehicle technologiesUno Minda Group entered into collaboration with Microsoft through its connected vehicle and telematics arm Minda iConnect Pvt Ltd.
- Third party motor insurance losses may fall below 100% with higher premium proposalK Sanath Kumar, the new chairman and managing director of Kolkata-based National Insurance, said that the impact of higher premium would be...
- Why BFSI players need to get serious about omni-channel engagement - Part IIMaintaining an effective monopoly of customer loyalty in the existing Indian BFSI market is not that easy.
- Ezetap acquires loyalty platform startup ClinknowClinknow will enable Ezetap to help merchants create their own offers, engage with existing loyal customers and drive repeat visits.
- Remit2India launches Rupee ExpressWith Rupee Express, the overseas Indian can pay the exact EMI rupee amount for his loans or premia as well as guard himself against any exc...
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