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CUSTOMER ATTRITION IN BANKING
SBI's improving performance warrants better valuation, chairman Setty says: ReportState Bank of India's chairman believes the bank is undervalued, citing improvements in financial strength, customer base, and earnings. He...
Happiest Minds’ Q4 net profit jumps 80% amid AI adoptionHappiest Minds reported a significant 79.9% surge in net profit for Q4 FY26, reaching Rs 61.17 crore, driven by revenue growth and increase...
Hexaware’s Q1 PAT up 7.5% to Rs 352 crore, revenue rises 12.6%Hexaware Technologies reported a 7.5% year-on-year net profit increase to Rs. 351.6 crore in Q1 CY26, exceeding street expectations. Revenu...
Coforge’s Q4 profit doubles to Rs 612 crore on robust deal winsCoforge's net profit surged over 135% in Q4 FY26, driven by AI efficiencies and strong revenue growth. The IT service provider reported rob...
Federal Bank eyes long-term value creation from SCB Card portfolio acquisitionFederal Bank is acquiring Standard Chartered's credit card portfolio, gaining a high-quality, younger customer base with strong credit scor...
Jio preps May IPO; Wipro slips after resultsJio Platforms is edging towards a long-awaited IPO as markets wobble amid Iran tensions. This and more in today's ETtech Top 5.
TCS rides AI demand; mega deals power Q4 resultsPer COO Aarthi Subramanian, a partnership with Anthropic is a possibility. During the year, the IT major pushed aggressively into the AI ec...
Attrition rate surges among junior staff in private banksPrivate sector banks are facing high turnover rates, especially in loan and credit card sales roles, with attrition more than doubling by D...
High employee attrition of 25 pc in private banks pose operational risk: RBI ReportEmployee attrition in private sector banks has risen to about 25 per cent, posing significant operational risks. The Reserve Bank of India ...
Mend ways or face more curbs: RBI to banks, NBFCsThe RBI warned banks and finance companies to prudently manage unsecured exposure levels to avoid systemic risks. Despite rising bank profi...
Indian banks set a decadal record with 123,000 hirings in FY23Net headcount addition in FY23 surged 61% over FY22 and is expected to beat the record high of FY11. The record additions are being driven ...
Very strong hiring trend in non-IT sectors; attrition continues in IT: Ramani Dathi, Teamlease“There is an overall increase in hiring within the banking sector, because across all private banks, the hiring numbers are really picking ...
Sarkaari banks trump private peers in drawing fresh talentHigh attrition rates in private sector banks has increased the appeal of public sector banks (PSBs) for job seekers. HDFC Bank, Axis Bank a...
Will `nip in the bud' the transgressions of managers: HDFC BankIndia’s largest private sector lender HDFC Bank will `nip in the bud' the transgressions of managers and will build an `inclusive' organisa...
Axis Bank completes buyout of Citi's India consumer businessThe transaction, announced in March 2022, has been closed for a cash consideration of 116.03 billion rupees ($1.41 billion).
Axis bank likely to pay Rs 12,325 crore to Citibank in Jan-MarThe deal was announced in March this year. Despite Citi losing market share on credit cards in India, Axis Bank says attrition of employees...
Brokerages cheer Axis Bank-Citi dealAxis Bank's acquisition of Citi's India retail business will give the lender access to the affluent client base and strengthen its retail f...
SBI to hire nearly 9,500 in customer operations, salesIt comes at a time when the bank’s employee headcount has gone down by over 10,000 during the current fiscal owing to attrition and a volun...
Everyone wants to hire our well-trained staff: Karen McLoughlin, CognizantCognizant's long-time finance chief Karen McLoughlin explained to ET's Anirban Sen company's weakest first-quarter guidance in years. Edite...
Worried over 20 per cent attrition levels: HDFC BankHDFC Bank's attrition rate of around 20 per cent is making its top management anxious, Aditya Puri, Managing Director, HDFC Bank, has said.