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CONSUMER GRIEVANCE REDRESSAL
Dead insect in biriyani: Restaurant ordered to pay Rs 10,000 compensation and serve diner 2 fresh biriyani plates every Sunday for next 5 weeksA man in Puducherry received Rs 10,000 in compensation and Rs 3,000 for legal expenses after finding a dead insect in his biriyani. The con...- Harassed by loan recovery agents? Know your legal rights and 6 steps to fight backBorrowers struggling with debt often face harassment from recovery agents through abusive calls, threats, public shaming, and unauthorised ...
- 'Curb unfair practices by drivers': Court orders Ola to pay Rs 50,000 to passenger driven 25 km away from destinationA consumer court in Andhra Pradesh held Ola responsible after a driver stranded a woman en route to a judicial exam. The platform was order...
- SIR verdict: Outcome was apparent; BJP will decide who can vote, says Yogendra YadavThe Supreme Court has upheld the Election Commission's Special Intensive Revision of electoral rolls. Activist Yogendra Yadav strongly crit...
- Govt expands scope of GATC, enables verification of CNG, LNG and hydrogen dispensersThe Centre has amended the Legal Metrology (Government Approved Test Centre) Rules, 2013, to expand verification infrastructure for weights...
- Supreme Court bats for rationalisation of airfares, asks Centre to provide relief to peopleThe Supreme Court has taken a stand on air travel pricing, urging the government to implement fairer airfare practices. Observing substanti...
- Outward remittances: NBFCs don't need prior RBI nod for dealer tie-upsThe framework shifts regulatory focus away from ex-ante approvals toward compliance, transparency and consumer protection obligations at re...
- Digital gold and silver players form self-regulatory body for greater consumer protectionIndia's digital precious metals industry has launched the Digital Precious Metals Assurance Council of India (DPMACI), a self-regulatory bo...
- Missed insurance claim submission deadline? Don't worry, you are still eligible for reimbursement. Here's whyA Bombay High Court ruling favored policyholders, stating insurers cannot reject claims solely for delayed document submission beyond the 9...
- UP govt scraps smart prepaid meter system, shifts all consumers to postpaid modeUttar Pradesh is switching from smart prepaid electricity meters to postpaid. This decision follows widespread protests over billing issues...
- Trai proposes fine up to Rs 50 lakh on telcos for improper handling of customer complaintsTelecom regulator TRAI is proposing a new system for telcos to handle customer complaints. Service providers must offer clear complaint reg...
- What Noida's factory protests mean for India's wage debateFactory workers' protests in Noida have reignited India's minimum wage debate. Rising inflation erodes real wages, impacting workers' purch...
- Jaguar Land Rover ordered to refund Rs 1.65 crore, panel slams 'deceptive' speed claims, chassis 'surgery'Jaguar Land Rover India must refund 1.65 crore rupees to a Roorkee firm. The company's flagship SUV had manufacturing defects and unauthori...
- Bescom launches portal for swift grievance redressal of industrial, enterprise consumersThe Karnataka government has launched Bescom's 'HT Mitra' portal. This new online platform offers faster grievance redressal for industries...
- Will your hospital bills fall with new IRDAI move? Know how policyholders will be impacted with the formation of this new panelPolicyholders facing rising premiums, slow claims, and opaque hospital pricing will soon see changes. IRDAI's new sub-committee aims to sim...
- Delhi: Now upload pics of products, bills via app for redressal of consumer grievancesDelhi residents can now use the "Maaptol Grievance" app to file complaints against shops or establishments that violate legal metrology reg...
- Over 8,700 complaints registered against cab aggregators on service deficiency, says governmentThe Centre on Wednesday informed the Lok Sabha that it has received 8,740 grievances reported against the cab aggregators for deficiency in...
- One nation one ombudsman: RBI to integrate consumer grievance redressal scheme"To make the alternate dispute redress mechanism simpler and more responsive to the customers of regulated entities, it has been decided to...
- Trai seeks comments in bid to improve service qualityThe Telecom Regulatory Authority of India (Trai) on Wednesday initiated the process of empowering subscribers with a proposal that operator...
- Trai to launch QoS norms for subscribersTrai on Wednesday initiated the process of empowering subscribers and has proposed that operators be mandated to adhere to quality of servi...
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