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CONSUMER COMPLAINTS AIRLINE
Air India fined Rs 60,000 for changing booked seats of senior couple, leaving hip replacement patient in cramped seat for 14-hour flight- Civil aviation min to upgrade AirSewa portal, tap AI for faster passengers' grievances redressal
- AirAsia ordered to pay Rs 90,750 after flight delay damages Kerala man's plant
- Missed flight due to sudden reschedule! Rs 50,000 compensation and full ticket refund with interest for two friends who were stranded in IndonesiaTwo friends were left stranded in Indonesia after an airline preponed their flight without prior notification. The Chandigarh State Consume...24 May, 2026, 02.56 PM IST
- Flying via Dubai? New ticket refund rules for delays and other consumer rights you must knowNew consumer rights rules for air travel in Dubai took effect on April 28, 2026, empowering passengers with clearer information on ticket p...04 May, 2026, 03.05 PM IST
- Airline loses bag with sacred items; Indian passenger to get Rs 1.19 lakh compensationAn Indian airline has been ordered to pay Rs 1.19 lakh to passengers for losing checked-in baggage containing sacred items and costly cloth...27 Apr, 2026, 07.00 AM IST
- Air India offers Rs 1,000 to a Bengaluru frequent flyer for a damaged bag; Passenger files case, gets Rs 17,000A Bengaluru flyer has won compensation after an 18-month battle with Air India. After a flight to Delhi, he found his trolley bag damaged a...09 Mar, 2026, 12.20 PM IST
- Paid Rs 2.73 lakh for a 15-hour flight, got broken seat and dirty toilet: Flyer wins Rs 1.5 lakh compensationA man and his daughter were awarded Rs 1.5 lakh in compensation by a New Delhi consumer commission after a 15-hour international flight to ...24 Feb, 2026, 11.28 AM IST
- Consumer panel asks Flynas Airlines pay Rs 1.25 lakh to passenger for baggage lossFlynas Airlines faces consumer commission's order. The airline must compensate a passenger over Rs 1.25 lakh. This is for a lost bag on a M...01 Jun, 2025, 11.13 AM IST
- Missed connecting flight due to delay by airline; Air India asked to pay Rs 3.85 lakh compensation after 20 years fightAir India: A retired public sector bank manager and his three family members fought against Air India for the airline's deficient service w...20 Jan, 2024, 10.34 AM IST
- Govt calls meet with airline, travel portal execs on Nov 8"These complaints are just the tip of the iceberg. We have called a meeting on November 8 to discuss these consumer grievances with all air...26 Oct, 2023, 11.36 PM IST
- Govt to meet officials of airlines, travel portals to discuss consumer grievances on Nov 8"These complaints are just a tip of the iceberg. We have called a meeting on November 8 to discuss these consumer grievances with all airli...26 Oct, 2023, 03.14 PM IST
- What's free web check-in when all seats are paid? Govt asks airlines, raises concerns over unfair practicesThe Indian consumer affairs ministry has expressed concerns over unfair trade practices by airlines and online travel aggregators. These pr...26 Oct, 2023, 11.12 AM IST
- Vistara, Jet, and IndiGo top customer's preference listThe study analysed 16,930 conversations among 13,010 consumers between November 1, 2017, and April 30, 2018, on social media platforms, blo...13 May, 2018, 03.00 PM IST
- Soon, use 'air seva' portal to lodge your complaints against airlines or airportsAir travellers will be able to register their complaints on this portal. “A mobile app for `air seva' is also being developed and flyers wi...20 Aug, 2016, 01.00 PM IST
- Flyers take to social media with their anger at errant airlinesFrom April to October this year, a total of 5,621 complaints were filed formally by passengers with the airlines concerned, says data from ...09 Dec, 2015, 11.49 AM IST
- Kingfisher fined for 'duping' flyers to take low-cost flightThe order follows a complaint filed by a Delhi lawyer, JK Mittal, and an NGO, Consumer Voice, in 2008.15 Apr, 2015, 10.41 AM IST
- Air India's lax regulation, lethargy & shoddy compensation leading to menace of misplacing baggageEarlier this month, Sitharaman reached Cairns for the G20 summit without her baggage since Air India unloaded it in Melbourne instead of Sy...30 Sep, 2014, 04.25 AM IST
- United Airlines to pay Rs 50k for delay in baggage deliveryUnited Airlines has been directed by the Delhi Consumer Commission to pay Rs 50,000 to an exporter whose dream of displaying some handicraf...13 Apr, 2008, 09.10 AM IST
- Air ticketing: Refund blues after cancellationBe sure of your travel plans before booking an air ticket, especially if you intend to use your credit card for the transaction.13 Jul, 2007, 04.10 AM IST
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