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CONSUMER COMPLAINTS RBI
AT-1 case: Yes Bank does not expect material financial impact from Supreme Court rulingThe Supreme Court has officially concluded the hearings related to the Additional Tier-1 bond write-down of Yes Bank, with a verdict now on...20 Apr, 2026, 05.23 AM IST- How a Rs 20 electricity bill payment by an SBI customer led to the bank paying Rs 2.2 lakh in compensationA State Bank of India customer was defrauded of ₹1.99 lakh after attempting a ₹20 electricity bill payment. The National Consumer Disputes ...17 Apr, 2026, 01.12 PM IST
- A loan you never took; How PAN fraud is wrecking credit scores in India and what you should do to protect yourselfIndians are facing a new threat: PAN-based loan fraud. Criminals are using stolen PAN details to take out loans without consent. This is da...17 Apr, 2026, 12.00 PM IST
- Rules planned to curb mis-selling of products by banks and NBFCsReserve Bank of India will soon release norms to stop mis-selling. This will protect consumers from misleading sales tactics. In FY25, the ...30 May, 2025, 12.23 AM IST
- Complaints against banks, NBFCs jump a third in FY24: RBIComplaints against banks and NBFCs surged by about a third in FY24 as the RBI focused on improving consumer grievance mechanisms. Nearly a ...25 Jan, 2025, 11.57 PM IST
- RBI ombudsman scheme can't be reduced to tantalising promise: Delhi HCThe Delhi High Court has criticized the "high-handed approach" of the RBI ombudsman in a complaint against a bank, stating that it erodes p...23 Oct, 2023, 04.10 PM IST
- Soon, file complaint against HFCs with RBI’s integrated ombudsmanRBI, in the annual report of ombudsman scheme, said that its consumer education and protection department is working towards extension of t...04 Jan, 2023, 07.25 PM IST
- RBI plans registry to save you from digital fraudsRBI ED Anil Kumar Sharma told reporters on Monday the database will help keep tabs on fraudsters. "There is no definite timeline for settin...30 Aug, 2022, 09.32 AM IST
- How the new One Nation One Ombudsman scheme of RBI will workThe current integrated scheme was prepared on the basis of the recommendations of the Committee set up by RBI to Review the Ombudsman Schem...15 Nov, 2021, 09.54 AM IST
- One nation one ombudsman: RBI to integrate consumer grievance redressal scheme"To make the alternate dispute redress mechanism simpler and more responsive to the customers of regulated entities, it has been decided to...05 Feb, 2021, 03.19 PM IST
- CCPA seeks RBI intervention on banks delaying refund in case of failed transactionsIn a letter to RBI Deputy Governor M K Jain, the Central Consumer Protection Authority (CCPA) Chief Commissioner Nidhi Khare stated that 2,...01 Jan, 2021, 12.29 PM IST
- RBI to make banks pay for high level of consumer complaints filed with OmbudsmanDuring 2018-19 the complaints received at OBOs rose by 32,311 taking the total to 1,95,901 complaints over the previous year (1,63,590), re...04 Dec, 2020, 06.25 PM IST
- RBI launches CMS for filing online complaints against banks, NBFCsCustomers can lodge complaints against any regulated entity with public interface such as commercial banks, urban cooperative banks, NBFCs.24 Jun, 2019, 08.50 PM IST
- 28% of consumer complaints to RBI are about digital and card paymentsThe number was more than 24,000 for issues around debit cards and ATMs and 12,000 regarding issues around credit cards.26 Apr, 2019, 08.07 AM IST
- Reserve Bank of India plans payments ombudsmanThe RBI aims to take the load off the banking ombudsman which is currently handling the digital complaints.08 Nov, 2018, 08.59 AM IST
- Consumers are more aware now, RBI received 11% more complaints in 2014-15Complaints pertaining to failure to meet commitments, non-observance of fair practices code together constituted 29.2% of complaints receiv...26 Nov, 2015, 05.58 PM IST
- Banks may have to pay for cheque delaysPay the consumers interest for the delay in transaction of the money by the banks, argues two lawyers.13 Oct, 2006, 01.19 AM IST
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