Over 5 crore mobile services related complaints received against telcos in FY22: Devusinh ChauhanMinister of State for Communications Devusinh Chauhan, in a written reply in the Rajya Sabha, gave data on complaints received against vari...
05 Aug, 2022, 09.59 PM IST
CCI rejects another complaint against Reliance JioThe complaint mainly pertained to the free services offered by the new telecom player and allegations that it indulged in predatory pricing.
18 Jun, 2017, 12.52 PM IST
About 81,000 complaints against telcos in 2015: Ravi Shankar PrasadComplaints against mobile service providers have increased to 80,947 last year, up from 68,691 in 2014, government said today.
16 Mar, 2016, 05.02 PM IST
Telecom Ministry puts BSNL on notice over service qualityRavi Shankar Prasad, who has over 4.65 lakh followers on Facebook, received the complaints relating to the three departments under his mini...
23 Nov, 2015, 03.00 AM IST
Maximum billing disputes against Vodafone, Idea, Tata, BSNL: TRAIAs per the TRAI guideline, not more than 0.1 per cent of the total bills raised by a company in a service area should be disputed.
30 Jan, 2015, 09.21 PM IST
'Over 12K complaints against telcos for billing issues'Trai has received around 12,292 complaints against telecom operators relating to billing tariff, wrong charging and VAS in the last four ye...
12 Feb, 2014, 05.22 PM IST
Telecom disputes can be handled by consumer court: DoTProviding relief to telecom customers, DoT today said consumer courts have jurisdiction over disputes with operators.
04 Feb, 2014, 10.06 PM IST
Trai finds 87% dip in complaints for wrong VAS activationThe number of complaints made against wrong activation of value added services like mobile internet and caller tunes has declined by about ...
13 Oct, 2013, 08.01 PM IST
Bharti Airtel leads in consumer complaints on billing, tariffOn the redressal of complaints, Deora said the Trai Act, 1997 does not envisage the handling of individual consumer complaints by the telec...
01 Mar, 2013, 04.49 PM IST
Trai receives 2,140 complaints against operators in Apr-JuneThe government today said telecom regulator Trai has received 2,140 service related complaints against operators till June in 2012-13 fisca...
12 Dec, 2012, 03.59 PM IST
BSNL must improve quality of service, says Kapil SibalBSNL leads the market in fixed lines and broadband services. It is known to have the maximum coverage across the country including remote a...
02 Oct, 2012, 04.50 AM IST
- Maximum number of consumer complaints against telcos in Q1, Airtel registered maximum complaints
The NCH received 3,390 consumer complaints related to the telecom sector out of a total of 17,072 complaints in the first quarter this fisc...
31 Aug, 2011, 03.42 PM IST
- Airtel tops list of companies with max consumer complaints
India's largest mobile service provider Bharti Airtel has earned the dubious distinction of being the company facing the largest number of ...
07 Jun, 2011, 06.10 AM IST
- BSNL to set up call centres across the country
State run telecommunications giant, BSNL will set up call centres across the country to expeditiously address grievances of its consumers, ...
17 Jan, 2011, 03.50 PM IST
- Trai to fine telcos for poor call centre services
How many times have you called your telecom operator and faced inefficient or perennially busy customer care execs?
14 Jul, 2007, 03.05 AM IST
- TRAI recommends measures for grievance redressal
To address grievances of customers on quality of telecom services, regulator TRAI on Friday directed operators to set up a three-tier redre...
04 May, 2007, 09.55 PM IST
- Reliance links state capitals at 40p/min
Reliance Communications on Monday announced the launch of its ‘Hello Capital Plan’, which enables its fixed wireless customers to make call...
04 Jul, 2006, 01.39 AM IST