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CONSUMER COMPLAINT
Competition regulator dismisses consumer complaint on 'abuse of dominance' by ZomatoThe Competition Commission of India (CCI) dismissed a complaint against Zomato’s parent company Eternal, ruling that there was no prima fac...- Consumers complain about 17.22 lakh pesky calls, SMS till May this year: MoS TelecomTelecom subscribers reported over 17 lakh pesky communications this year. Over 31 lakh such communications were reported in the year 2025. ...
- Aditya Birla Health approved insurance before treatment, then cancelled it during discharge: Family left to pay Rs 44,000 hospital bill gets relief; court orders Rs 74,000 payoutAditya Birla Health approved insurance, then cancelled it during discharge: A Delhi consumer commission has ordered Aditya Birla Health Ins...
- Instagram down: Users report outage, messaging issues and app glitches worldwide, what is the reason?Is Instagram Facebook Down Today 22 July Downdetector: Instagram and other Meta platforms are facing reported outages, with thousands of us...
- Paytm told to pay over Rs 20,000 after flight ticket refund failed to reach customerA consumer commission ordered Paytm to refund a cancelled flight ticket. The airline had already sent the refund amount to Paytm. Paytm fai...
- Delhi diner was 'forced' to pay over Rs 900 as service charge: Court orders restaurant to pay Rs 25,000 compensation, says the charge is voluntaryA Delhi man refused to pay a restaurant's service charge in October 2024. The consumer commission found the restaurant guilty of unfair tra...
- HUL ordered to pay Rs 50,000 after customer receives 70g instead of 90g Surf Excel pouchHindustan Unilever Limited faced liability for an underweight Surf Excel detergent pouch. A consumer had purchased a packet that was signif...
- Oriental Insurance rejects mediclaim saying policyholder's hospitalisation wasn't necessary: Court says doctors, not insurers, decide medical necessity; orders over Rs 2 lakh payoutOriental Insurance rejects claim saying hospitalisation wasn't necessary: A Delhi consumer commission has ordered Oriental Insurance to pay...
- RBI Deputy Governor Swaminathan J asks regulated entities to review internal grievance redressal processesRBI Deputy Governor Swaminathan J stressed reviewing internal grievance redressal processes. He asked regulated entities to design complain...
- Union Minister Pralhad Joshi warns restaurants against service charge, says violators will face finesUnion Minister Pralhad Joshi warned restaurants against levying mandatory service charges. Establishments continuing this practice face str...
- ICICI Lombard denied health insurance claim, stating the policy was cancelled; policyholder wins the case in consumer court, here’s whyAn insurer's appeal was dismissed by the Delhi State Consumer Commission. ICICI Lombard failed to submit its written statement within the l...
- Consumer commission awards man Rs 17,727 refund, Rs 10,000 compensation after domestic help leaves midwayA Chandigarh consumer commission ordered a domestic help agency to refund Rs 17,727. The agency also must pay Rs 10,000 compensation for fa...
- Student wins Rs 5000 compensation and a refund with 9% interest after hostel served sub-standard food and neglected room maintenance; Kangra district consumer commission orderWhen Mr Rawat from Doonga Bazaar, Kangra, Himachal Pradesh came to Noida, Uttar Pradesh to study B.Tech at IILM University, Greater Noida, ...
- 'Lucky' locket buyer loses business and falls sick after purchase: Hyderabad jeweller who promised prosperity ordered to pay Rs 10 lakhA Hyderabad jewellery shop that sold a Rs 1.16 lakh lucky stone locket energised through Vedic rituals has been ordered to pay over Rs 11 l...
- World's first angry customer: How, nearly 4,000 years ago, a man complained about poor-quality copper on a clay tablet and created history's oldest customer complaintWorld's first angry customer: A 4,000-year-old clay tablet is believed to record the world's oldest known customer complaint from ancient M...
- Rs 1 lakh flagship phone starts overheating within 2 weeks: Buyer denied replacement during warranty wins full refund from Flipkart, Samsung and othersA Kerala consumer commission has ordered Flipkart, Samsung, its authorised service centre, and the third-party seller to jointly either rep...
- RBI Ombudsman scheme 2026: You can get up to Rs 33 lakh compensation for your bank grievances under this schemeThe RBI Ombudsman 2026 scheme offers free grievance redressal for customers. This scheme covers complaints against banks and other regulate...
- Swiggy shares slide over 2% after FSSAI issues 9 notices over consumer complaintsSwiggy shares fell over 2% on Monday, extending losses for a second session after the Food Safety and Standards Authority of India (FSSAI) ...
- FSSAI urges citizens to report unsafe food, unhygienic kitchenThe FSSAI encourages citizens to report unsafe food practices using their mobile application. This initiative aims to curb the marketing an...
- Swiggy Instamart gets 9 FSSAI notices following customer complaints on contaminated food, milkIndia's food regulator, FSSAI, issued nine notices to Swiggy Instamart. These notices followed multiple consumer complaints alleging unsafe...
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