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CONFIDENTIALITY IN GRIEVANCE REDRESSAL
No more hush-hush: Tax portal opens door to misconduct complaintsThe Income Tax portal now allows taxpayers to report misconduct. A new tab enables complaints against officers for sexual harassment or bri...- 'No security breaches:' CBSE rejects claims of OSM system compromise, says viral ‘hacked’ portal was only a test platformCentral Board of Secondary Education has denied reports of a security breach in its On Screen Marking system. The board stated that a socia...
- Sebi revamps investor charter to boost transparency, grievance redressalCapital markets regulator Sebi on Friday unveiled an updated investor charter aimed to enhance investor protection, market transparency, an...
- Sebi cautions investors against unauthorized virtual trading, gaming platformsMarkets regulator Sebi on Monday cautioned investors against undertaking trading activities through virtual trading or gaming platforms and...
- Govt's first equal opportunity policy for transgender personsThe ministry of social justice and empowerment has notified Equal Opportunities Policy for Transgender Persons to ensure fair treatment of ...
- HC asks UIDAI to provide under RTI Act copy of agreements with external organisations for handling grievances"The confidentiality is to be maintained by the agencies only for the purpose of ensuring that the details of the individuals are not revea...
- RBI's modified digital lending norms come into effect from December 1The RBI stated in a detailed set of guidelines for digital lending that the main concerns were unbridled engagement of third parties, mis-s...
- Not leaked info on Google probe, CCI tells HCThe court said in case Google has any further grievance that the information was being leaked it will be open for it to take legal recourse...
- Google plea against 'information leak' attempt to frustrate proceedings, CCI tells HCAdditional Solicitor General N Venkataraman, representing CCI, stated that the commission stood by the legal obligation with respect to mai...
- RBI tells ARCs to follow uniform standards while buying bad loans from banksThe banking regulator directed these entities to put fair practices code (FPC) in place to ensure transparency.
- Maximum complaints to banking ombudsman in 2017-18 were about credit, debit cardsIf your bank’s internal grievance redressal mechanism is not up to the mark, you can approach banking ombudsman. However, ensure that you f...
- Experts panel submits report on service and pension matters in Defence MinistryThe Committee of Experts, set up by the Defence Ministry for reviewing service and pension matters including potential disputes.
- Client confidentiality main focus of RBI's new norms for NBFCsIssues directions on code of conduct while outsourcing of financial services
- RBI release new outsourcing norms for NBFCsIn a notification on its website on Thursday RBI issued fresh directions on managing risks and code of conduct in outsourcing of financial ...
- Narendra Modi government to introduce scheme for speedy redressal of grievances on servicesThis means the UPA government’s 2011bill, Right of Citizens for Time-Bound Delivery of Goods and Redressal of Grievances, stands redundant.
- RBI plans to bar NBFCs from outsourcing core activitiesThe regulator said that NBFCs are exposed to risks as they are used outsource various activities from processing loan application to superv...
- Five basic rights for bank customers laid down by RBIThe Charter of Customers’ Rights released by RBI lays down 5 basic rights for a bank customer. You can file a complaint if these rights are...
- RBI spells out rights to customers to prevent mis-sellingIn a draft charter of consumer right released Friday, RBI has identified five basic rights for consumers and discourage lenders from mis-se...
- Philips, Unilever and others build defence systems against sexual harassmentCompanies have put in place committees led by women members, hotlines for whistleblowers to shield identities and awareness and sensitisati...
- Government ready for independent authority at district levelThe central government has accepted the demands made by civil society to set up an independent designated authority at the district level.
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