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COMPLAINTS DISPOSAL RATE
eGaming regulator takes charge, focuses on eSports registrationsIndia's new Online Gaming Authority of India is now operational. Its immediate focus is registering eSports companies and resolving player ...- Disposal of consumer cases in NCDRC at 122 pc in Jul; 10 states resolve over 100 pc complaintsThe National Consumer Disputes Redressal Commission (NCDRC) and ten states have surpassed a 100 per cent disposal rate in consumer cases fo...
- Ombudsman disposed of 95 pc complaints received in FY24The RBI reported that its ombudsman resolved 95.1% of the 9,34,355 complaints received in FY 2023-24. Majority of the complaints were submi...
- RTI appeals, complaints disposal rate crosses 90 per cent in current fiscal: CICDuring an hour-long meeting, Samariya informed the minister that the disposal rate of the Right to Information (RTI) appeals and complaints...
- Punjab polls: 2.15 crore voters to decide fate of 1,304 candidates on February 20There are nine candidates aged 25 years while six candidates are above 80 years. The oldest person in the fray is 94 years old and he is co...
- Handling Covid-19 grievances: West Bengal at bottomBihar, Odisha, Punjab, Madhya Pradesh and Maharashtra also have considerable course correction to make, as per the data compiled by the Dep...
- Service complaints by bank customers rise 57 pc to over 3 lakh: RBI reportThe number of complaints pertaining to 'Direct Sales Agent (DSA) and recovery agents' increased from 629 complaints in 2018-19 to 1,406 thi...
- Delhi: File complaints, rate officers with just a click of the mouseSoon, you will be able to file a complaint with police and monitor it at the click of a mouse. Not only this, you will also be able to rate...
- 20 urban districts have max migrant labour grievancesBattling a serious migrant labour crisis, the government has begun a district-wise assessment of distress issues with focus on migrant labo...
- Consumer Forum rejects complaints against SBISBI argued that it was right in recovering the short interest arising in the change of interest rate from account holders.
- Modi govt awards IT dept for 96% grievance redressalThe department had last year created a special directorate in its establishment called Tax Payer Services to effectively deal with such cas...
- Amid rise in cases, government disposes of 110 per cent grievancesThe figures show that 6.26 lakh grievances have been disposed this year already compared to 5.84 lakh received – implying the backlog has a...
- 10 lakh public grievances, 95% disposed: MoS PMOThe number of complaints was just about two lakh per year when this government took over and today it is nearly 10 lakh per year, he said.
- Fast-tracking redressal: Officials to get reminders for public complaints via text messageFrom next month, 12,000 of their subordinates across 90 departments will start getting similar reminders about the pending complaints from ...
- PMO taps complaints to fix glitches in schemesThe PMO created space for a staff of 50, a digital system for web filing of complaints, online transfer of petitions to central departments...
- At 6.09 lakh, grievances lodged by citizens against centre increase threefoldThe grievances of citizens regarding central government ministries and departments have seen a threefold increase over the past year.
- SBI, associate banks top customer complaint chart in KeralaComplaints against SBI and Associates and private banks showed increase of 14.5 per cent and 14.8 per cent respectively.
- States turn a blind eye to citizen’s complaints: Nearly 1.2 lakh grievances remain unattendedNearly 1.2 lakh grievances lodged by citizens on an online central portal remain unattended by states, resulting in an overall 80 per cent ...
- Only 26% complaints resolved in Janata Darshan: RTI replyIn one year rule of Samajwadi Party between May 15 last year to May 14 this year, seven Janta Darshans were held in which 22,872 applicatio...
- Grievances against private banks rise 33%Pvt and multinational banks are seeing larger growth in customer grievances on an incremental basis. Most grievances relate to credit cards.
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